Empathy

Empathy

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In the Flow of Work
The Makings of: In The Flow of Work

Over the years, we at SurePeople have immersed ourselves in the exploration of the fields of psychology, leadership, communication, adult learning & development, human trait & behavioral theories, organizational development, data sciences, and others...

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In the Flow of Work
The Influence of Underlying Needs

When you think about personal success, what does it mean to you? Do you picture yourself with a promotion or with the ability to make a significant impact in the world? If success means...

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In the Flow of Work
Through The Eyes Of Another

Your Prism Portrait started your journey of introspection by allowing you to declare the most important aspects of yourself. In turn, you uncovered crucial information that allows you to think and reflect on who...

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In the Flow of Work
The Courage to Trust

Trust is the foundation of all healthy and productive relationships. In trusting relationships, people build upon each other’s ideas and successes. They listen as allies, not as adversaries. They find joy in being themselves...

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In the Flow of Work
A Force of Nature

You may be burned out, overworked, over-stressed, or just overwhelmed. But, you’re also not alone. A Harvard Business School survey determined that the majority of working professionals give more than 50 hours per week to their...

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In the Flow of Work
The Feedback Balancing Act

Teams are like organizational DNA, the basic building blocks of collaboration. But for teams to perform at their best, everyone involved has to work together to generate and sustain a sense of shared purpose,...

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In the Flow of Work
Mindset Matters

By nature, the world is filled with ups and downs. There are good days and there are bad just as there are wins and there are losses. The volatility of life remains the one...

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In the Flow of Work
Time Well Spent

Positive and long-lasting change doesn’t just happen. It takes focus and revisitation. It takes an optimistic attitude and a real understanding that hard things come before good things. Development and growth are always available...

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In the Flow of Work
Saying Yes to Difference

In a time when we’re progressively addressing division and bias more openly, there are still public and private moments that serve as a reminder that we might not be as far along as we’d...

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In the Flow of Work
The Power of Mood

The power of emotion plays a large part in our daily lives. How we feel at a given moment can impact our ability to think, reason and act. Emotions in this way tend to...

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In the Flow of Work
The Quandary of Decision Making

We may not always be in charge of our decisions as much as we’d think. Emotions play a critical role and often hijack the process without our knowledge. We can sometimes be too impulsive...

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In the Flow of Work
Make The Effort

Leadership encompasses four fundamental principles: vision, motivation, navigation, and organization. But what does that mean? Are you a leader? Are any of us leaders? Or…are we all leaders? Do we not all have visions...

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In the Flow of Work
Finding Your True Self

We’ve all been there at one time or another—stuck in uncertainty. It’s a scary place to be and can leave you feeling out of control, helpless, and even hopelessly burned down to the wick....

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In the Flow of Work
Mindful Awareness

You’re not perfect. To be fair, though, none of us are. Perfection shouldn’t be the goal, either. The quest towards perfection is always riddled with failure while the path towards better is always lined...

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In the Flow of Work
Affective Realism

The power of emotion plays a large part in our daily lives. How we feel at a given moment can impact our ability to think, reason and act. Emotions in this way tend to...

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In the Flow of Work
The Role of Empathy

When it comes to motivation, our relationships can have a huge impact on our self-drive. The closer a relationship is, the more potential it has to either propel us forward or hold us back....

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In the Flow of Work
Getting Attention vs. Paying Attention

Creativity is within everyone. Most of us have some talent or knack that’s uniquely us and definitively original. We pay it time and attention to cultivate and practice into a skill that brings personal...

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In the Flow of Work
Consistency vs. Perfection

It’s often engrained in us to approach goal achievement by “reaching for greatness”. Dream scenarios are the catalyst for moving us forward even when the going gets rough. However, it’s through consistent action where...

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In the Flow of Work
The Importance of Speaking Up

Have you ever been tongue-tied in a moment when it mattered most? Perhaps a situation suddenly presented itself where you felt like you could finally speak your mind or make a critical point, only...

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In the Flow of Work
The Courage to Be Creative

No matter the job you have, the role you play is to create opportunity for others. Everyone’s individual output takes place as one component of a larger process that’s meant to be beneficial for...

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In the Flow of Work
The Regenerative Reward of Renewal

There’s a thin line between how we think and how we feel. Our emotions are so closely tied to our thoughts that there’s often confusion about which led to which first. Over time, we...

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In the Flow of Work
How Change Affects Emotions

Change is ever-present. It’s always right around the corner, a few moments past having occurred, and currently in the midst of happening. While it’s widely discussed and often overly stated, there’s a reason why...

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In the Flow of Work
Debate Drives Better Decisions

It can happen in an instant. You’re talking with a teammate, and without really thinking, you comment on something you like or dislike. To your surprise, the person you’re speaking with has a strong...

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In the Flow of Work
Learning How Emotions Drive Delivery

When was the last time you felt a need to give someone feedback? Usually, the need arises when you experience a strong emotional response to another’s actions. A peer who surprises you with news...

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In the Flow of Work
Winners Believe in Dreams

Everyone loves an underdog. There’s something appealingly natural about cheering for the undying conviction and refusal to give in against the odds, that’s not just to defy the critics but to rise above the...

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In the Flow of Work
A Moment of Unity

Last week, athletes from around the world joined together in Tokyo Japan to wave their nations’ flags in representation of their home countries during the opening ceremonies of the 32nd Olympic Summer Games. For...

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In the Flow of Work
Lead With Inquiry

Have you ever found yourself listening to another and realize you’re not actually hearing what they’re saying? We’re all guilty of it at one time or another. We show up but are tuned out...

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In the Flow of Work
Tell Tantalizing Tales

How do we inspire others towards great moments, movements, and causes? How do leaders truly move people? Rallying communities towards greater ideals has become more and more ubiquitous. With services like GoFundMe and Kickstarter,...

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In the Flow of Work
Seek First To Understand

The “Golden Rule,” is the age-old adage that insists we should treat others as we ourselves would want to be treated in return. The principle is simple; we all wish to be treated fairly...

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In the Flow of Work
The Stories Behind

We are complex, multi-dimensional, and different from each other. We’re driven by a spectacular array of motivations and held back by a daunting amount of obstacles. As human beings, we’re spirited, autonomous, and unpredictable....

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In the Flow of Work
Prioritize Yourself

When it comes to time, we typically think about how little of it we have. Our duties and responsibilities often consume our day’s focus with little room left to break free of old routines....

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Company News
SurePeople Promotes Demetra Anagnostopoulos to Co-CEO, Expands Leadership Team

SurePeople is pleased to announce that it has promoted Demetra Anagnostopoulos to co-CEO, alongside Founder, Chairman and co-CEO Niko Drakoulis. The company also announced the expansion of its executive leadership team to accelerate the...

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Talent Management
Is Coaching or Mentorship Right for Your Organization?

Coaching and mentorship programs are critical for professional growth and organizational development, research continues to show. Coaches and mentors are uniquely positioned to help employees, managers and executive leaders increase their effectiveness and impact....

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Company News
SurePeople’s Phyllis Millikan Featured on the Unlabeled Leadership Podcast

SurePeople’s EVP, Client Solutions & Partnerships, Phyllis Millikan sits down with Gary A. DePaul, Ph.D. to discuss the small acts of leadership that can have a large impact on our careers, teams and organizations....

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Company News
SurePeople and Harvard Business Publishing Partner to Deliver Prescriptive Learning for Leaders and Teams

CHICAGO — (BUSINESS WIRE) — SurePeople, an integrated talent management platform that utilizes people analytics to deliver next-gen leadership and team development solutions, today announced a partnership with Harvard Business Publishing that provides leaders...

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Talent Management
Talent Review Strategy 2.0

How to achieve a broader, deeper and unbiased view of the organizational talent pool for the Future of Healthcare.

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Leadership
What the Prism Psychometric Portraits of 2,500 Healthcare Leaders Tell Us

Leadership resides at all levels of the organization, whether in a formal title or not. As a result, we need to expand the box on our thinking about what capabilities all leaders need to...

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Leadership
Healthcare Leadership Levers for Reducing Burnout and Increasing Resilience

Executive Summary: Healthcare organizations and their leaders are facing a series of unprecedented crises and challenges. Some 50 percent of all physicians and nurses are experiencing symptoms of professional burnout, and turnover rates for...

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People Analytics
The Role of Prism Psychometrics in People Analytics: Redefining Talent Development

This is the second in a series of articles about Prism psychometrics featuring top HR leaders and practitioners. To read Part 1, see The Role of Prism Psychometrics in People Analytics (An Introduction). In...

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People Analytics
The Role of Prism Psychometrics in People Analytics (An Introduction)

Business leaders, front-line managers and HR teams increasingly are leveraging psychometric data to measurably elevate individual, team and organizational performance. This is the first in a series of articles about the role of Prism...

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High-Performance Teams
Avoiding Team Dysfunction while Leading and Managing Remotely

Team dysfunction is costly, resulting in a 50-70 percent project failure rate. Devin Singh, Ph.D. — Professor, Executive Coach and SurePeople Certified Practitioner — shares three ways for leaders and managers to avoid team...

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High-Performance Teams
Teambuilding Strategies: The ERT-i Advantage

Devin Singh, Ph.D. — Professor, Executive Coach and SurePeople Certified Practitioner — shares five practical strategies that draw on Emotional, Relational and Team intelligence (ERT-i) for teambuilding in the new, dynamic work environment.    Team building and creating a sense...

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Leadership
The Leader’s Guide to Managing Burnout on Your Team

Many factors contribute to symptoms of burnout. Bill O’Brien PhD shares some important strategies for building trust with your team members and managing conversations about burnout.  Today, teams are under great pressure to innovate,...

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Learning & Development
Leveraging ERT-i for Work and Life Success (Part 3)

Emotional, Relational and Team intelligence (ERT-i) is a driver of personal and career success. Devin Singh, Ph.D. — Professor, Executive Coach and SurePeople Certified Practitioner — shares five foundational practices for increasing Team intelligence...

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Learning & Development
Leveraging ERT-i for Work and Life Success (Part 2)

Emotional, Relational and Team intelligence (ERT-i) is a driver of personal and career success. Devin Singh, Ph.D. — Professor, Executive Coach and SurePeople Certified Practitioner — shares three foundational practices for increasing Relational intelligence...

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Learning & Development
Leveraging ERT-i for Work and Life Success

Emotional, Relational and Team intelligence (ERT-i) is a driver of personal and career success. Devin Singh, Ph.D. — Professor, Executive Coach and SurePeople Certified Practitioner — shares two foundational practices for increasing Emotional intelligence...

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High-Performance Teams
Five Keys to Leading High-Performance Remote Teams

To optimize your remote team for performance, first understand where your people are at — physically and metaphorically. SurePeople Founder and CEO Niko Drakoulis shares five keys for engaging, aligning and leading remote teams....

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Self-Mastery
Q&A with James Lawrence, the Iron Cowboy

One of the world’s top ultra-endurance athletes – James Lawrence, the “Iron Cowboy” – sits down with SurePeople’s Andy Stankiewicz, EVP Marketing & Communications, to discuss leadership, mastering the mind and achieving life’s most...

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High-Performance Teams
How to Build Team Psychological Safety with Care Calls

Step away from crisis and towards your people. Bill O’Brien PhD shares five steps and key insights for team leaders. The Care Call is an activity designed to temporarily step away from managing a...

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Leadership
The Power of Leading with Empathy

Empathy requires skill. It is manifested in action. SurePeople Founder and CEO Niko Drakoulis reflects on the power of empathetic leadership and shares three essential skills for leading teams through challenging times.

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High-Performance Teams
6 Steps to Setting Team Goals for Work

Setting team goals for work is essential to achieving anything as a team. Here’s 6 steps to set your team on a course for greater success.

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Leadership
Why You Need ERT-i to Succeed

To excel in your career, you'll need to develop not only emotional intelligence, but relational and team intelligence as well.

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Learning & Development
The Ultimate List of Soft Skills

Over 90% of executives rated soft skills as a critical priority. Here is a list of soft skills with quick tips to further develop them.

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Leadership
From Five to Fifteen: Meditation and Self-Reflection Time for Emotional Intelligence

Making time for meditation and self-reflection will aid you in your growth in mindfulness and, in turn, your emotional intelligence.

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Culture
People and Culture: Your Company’s Success Depends On It

“People are your most important asset.” It’s a cliche we know all too well. But is it something we truly make a priority?

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Company News
Sponsoring the Hispanic Federation’s 2018 Annual Gala

We had the honor of serving as a patron sponsor of the Hispanic Federation’s 2018 Annual Gala in New York City.

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Culture
5 Ways to Increase Trust and Employee Engagement

Some leaders may look to policy changes to address the problem—wear your jeans, bring your pets, bring in a foosball table for the lounge.

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Leadership
How to Maximize Your Relationships at Work

I learned the importance of building interpersonal relationships at work very early on in my career. Here are some effective ways to help you start.

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People Analytics
SurePeople Prism: An Evolution in Psychometrics

The Prism brings together a fragmented landscape of assessments, talent management, employee development, and much more.

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Leadership
10 Types of Leadership Skills You Need to Lead

The types of leadership skills needed today are less about what you’re doing, and more about who you’re being.

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