Back

Relational Intelligence (R-i)

  • Share This:

Relational intelligence (R-i) is best expressed as emotional intelligence turned outward and is best experienced when it’s shared between two people. R-i is defined as the ability to manage human interactions with authenticity, empathy, and tact. This is important because when you can identify with and understand how others feel, you can build stronger and more effective relationships.

The tenants of R-i aid us in being able to actively listen to one another, act out of empathy, communicate compassionately and manage conflict effectively. Once we’re able to each monitor and self-regulate the magnitude of emotional states, together we empower each other exponentially. Nothing is perfect and often things go wrong. However, the faster we’re able to recognize where things went awry and quickly get them back on track together, the more we’re enacting a high level of R-i.

Your ability to communicate and relate to others on their emotional level is also necessary for creating an environment where people feel empowered to act on their natural instincts. The magic of R-i is that even when only one person is exhibiting a high level of it, the act of showing deep regard for another’s emotional state can model the way for others. As social beings, we often mirror and mimic each others’ attitudes and behaviors. R-i is a supercharged interpersonal communication methodology that brings out the best in everybody. Here’s a no-punches-pulled example of it from Celeste Headlee in her TED Talk, 10 Ways To Have A Better Conversation.

Lucky for you, there’s a prescriptive communication tool at your fingertips that’s a shortcut to more informed interpersonal communication. The Relationship Advisor provides instant intelligence on how best to communicate with others based on their unique personality, preferences, and needs. This week, consider Relational intelligence and see how you can put it to work in your connections that matter most.

“Recognize that every interaction you have is an opportunity to make positive impact on others”

-Shep Hyken

Do you have an idea you want to share with an empowered community of self-aware professionals? If you’d like to contribute an idea or article to ‘In The Flow of Work’ on the Evolve blog, just send us a message or submit a post to our Head of Content, Adam Schneider

Related Content

post thumbnail
People Analytics
The Power of People Analytics

SurePeople’s EVP of Research and Data Science, Paul Tsagaroulis, discusses the importance of using people intelligence to assist leaders in optimizing their teams and transforming their organizations. Businesses rely on high-performing leaders and their...

post thumbnail
In the Flow of Work
When Personal & Professional Worlds Collide

Our homes are no longer just a home. They’ve become our offices, movie theaters, gyms, restaurants, and coffee houses. In addition to being full-time employees during the workday, we’ve taken on responsibilities as daycare...

post thumbnail
In the Flow of Work
The Courage of Vulnerability

There are times when an act of vulnerability perfectly fits the moment. A wedding, a funeral, a long-awaited reunion, even a deeply meaningful apology are all considered socially acceptable places for showing openness. While...

Man with beard resting head on hand, and a woman in the foreground, both looking up at a presentation.

Insights on People Analytics, Self-Mastery, High-Performance Teams and the Future of Work

Get insights delivered to your inbox.