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Insights on People Analytics, Self-Mastery, High-Performance Teams and the Future of Work

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In the Flow of Work
Perpetually Transform

Build Anew Change is never easy. It is difficult to accept and challenging to experience. But if recent times have taught us anything, it’s that versatility is not an option–it’s a need. The ability to...

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In the Flow of Work
The Winds of Change

Work with Life The spiraling storm of the Great Reshuffle still thunders across the world of work, forcing employees and employers alike to grasp onto the slippery concept of work-life balance. For instance, the restaurant industry...

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In the Flow of Work
The Perplexing Paradox of Happiness

Hunting for Happiness We might think of happiness as something to work towards, something achieved when we land that ideal job or move into that perfect house. Modern society has defined those as the...

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In the Flow of Work
Fear No Evil

Speak Up For What’s Right Numerous stories have bubbled into our peripheral for years, whispering of workplace fear—fear of retaliation, fear of job loss. It was a bleak warning to stay within the lines....

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In the Flow of Work
Revolving Doors Belie the Culture Within

Our Values are Our Culture In our modern world of work, the term “workplace culture” has become something of a buzz phrase, not entirely dissimilar to food marketers capitalizing on terms like “GMO/Antibiotic-free.” Behind...

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In the Flow of Work
The Melody of Assertiveness

Find Assertiveness Between Passivity and Aggression Following the tumultuous waves of the Great Resignation—or the “Great Reshuffle,” as it’s come to be known—many of us have challenged the idea of what is against what can be. Maybe...

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In the Flow of Work
Think Big—Your Life Depends on it!

Your Big Picture Think big! See the big picture! Pecking at our ability of foresight (or lack thereof) comes these expressions, accentuated by the dreaded interview question, “Where do you see yourself in five years?”...

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In the Flow of Work
Counting to Patience

From 0 to 10 Take a deep breath and count to ten. We’ve all heard this advice at one time or another. This isn’t a call to test our aptitude for counting small numbers,...

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In the Flow of Work
Expand Your Attention Span

Focus on Unfocusing Focusing on details might seem like nitpicking, but not doing so could prove disastrous for many activities—especially with tax season upon us. As the comic book villain, the Joker once remarked, “I’m...

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In the Flow of Work
Trust Me! Facts & Fabrications

Liar Liar If we seek understanding of a subject or situation, where do we turn? What do we trust? The TV, the Internet—hearsay? Do we venture beyond biases (ours and those of others) to...

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In the Flow of Work
Simply Walk into Mordor

Our mountain of tasks won’t erode itself. But crossing that mountain might seem like an arduous quest, the mountain perpetually casting its dominating shadow over our steps, permeating our days with its sinister, unrelenting...

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In the Flow of Work
Navigate Conflict with Assertiveness

Conflict is omnipresent and inevitable, lurking within the shadows of each corner along the road of life. It’s unavoidable even when we seek to avoid it. Whether with colleagues or family, in circles professional...

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In the Flow of Work
The High Ground

“What was I thinking?” This nagging question inevitably slices across our thoughts now and again. Did we buy that snazzy new car while our old car was just fine? Did we cheat on our...

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In the Flow of Work
The Marauder’s Map to Social Interactions 

Awkward situations are unavoidable. We’ve probably all been there—that first high school dance, where we’re not sure who to mingle with, or even how to mingle. Next thing we know, we’ve dragged ourselves to the distant...

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In the Flow of Work
Use the Force… of Intuition

Can we guess what’s going to happen next? How about when watching a romantic comedy? A Marvel superhero film? What about when we see someone eating a sandwich at the beach, with seagulls flying...

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In the Flow of Work
Cling to Control; Choke Creativity

“Control freak.” Perhaps we know someone who’s been called one. Perhaps we’ve been called one. If we are constantly stressed by tasks at work or thinking about errands at home, when do we rest?...

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In the Flow of Work
Welcome to the Jungle

Let’s take a moment to reflect on our professional and personal achievements over the past few years. While those years might have been extraordinarily challenging, are we still able to identify blossoming accomplishments made...

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In the Flow of Work
The Willow in the Winds

It’s easy to get stuck in our ways and firmly cling to our plans and ideas, but the currents of life don’t always go the way we imagine. Winds change, things happen, and our...

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In the Flow of Work
How to do? That is the question!

The new year is here and we’ve probably decided on a resolution to pursue for 2022. Wonderful! Maybe that resolution is to achieve a promotion or raise. Maybe it’s to finally fix that leaky...

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In the Flow of Work
Mind Over Money

We get out of bed in the morning, wash up, and maybe we grab breakfast before heading to work. Then we come back, do whatever chores or errands are required of us, and repeat...

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In the Flow of Work
Nurturing Through Feedback

Whether we look to the new year with eager anticipation or teeth-clenching apprehension was–and still is–up to us all individually. Our nerves might be frayed as we try to strategize for what may or may...

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In the Flow of Work
Fear is the Mind-Killer

Many of us might be familiar with the notion that the only constant in life is change. Last year brought it with a resounding echo of that lesson, blasting us with drastic transformations from...

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In the Flow of Work
Don’t Finish Your Plate

We all have 24 hours in a day. So why does it sometimes seem like others are getting more accomplished than we are? We’re working, maybe parenting or trying to make time for friends–but...

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In the Flow of Work
The Remedy to Loneliness

It isn’t a secret that last year brought with it a glaring focus on how lonely we as adults might really be. Quarantine and necessary distance forced some of us to take an entirely...

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In the Flow of Work
Holidays Lead to Stress. Stress Leads to the Dark Side.

The holidays invite waves of emotions, oftentimes conflicting. Now, as we emerge through the other side of a global pandemic we find ourselves navigating global shortages and spiking inflation as we prepare to celebrate....

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In the Flow of Work
Be Grateful to Others

You’ve done so much arduous work Staying past your scheduled out time, ruminating upon how best to approach the project when next you clock in, dedicating so much mental real estate to the tasks...

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In the Flow of Work
Think Fast; Take Action Faster

What does it mean to drive action? At its very core, the ability to drive action simply refers to one’s ability to take action. We may find ourselves unable to make a decision due...

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In the Flow of Work
Compassion Requires Effort

Is there a difference between empathy and compassion? We know that empathy is the exact opposite of apathy. If apathy is to not concern ourselves with the feelings of another, then empathy is to...

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In the Flow of Work
Refrain from the Blame Game

Take responsibility. A simple yet elusive concept. Finger-pointing and insistence on blamelessness proliferate our modern society. “It wasn’t me–it was them!” is often seen more so than “It was me; I’m sorry.” Owning our...

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In the Flow of Work
Caution: Slippery Slopes Ahead!

Trust, that slippery thing that is difficult to build and yet so terribly easy to break. Today, our society is plagued by the conundrum of who to trust, what to trust, and where to...

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In the Flow of Work
With Great Power Comes Great Lumos!

What do Luke Skywalker, Harry Potter, Robin, and Spider-Man have in common? All of these renowned characters are the product of exceedingly impactful mentors. Everyone knows the ability of a hero to harness and...

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In the Flow of Work
The Art of Saying… That’s Fine.

We don’t always get our way, or what we want. This fact of life is summarized in dozens of different idioms from “you win some, you lose some” to “agree to disagree” and–the greatest...

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In the Flow of Work
Simplify Your Decision Making

Choice. A coveted luxury yet also a nettlesome nuisance. Regardless of the significance of the choices, battling between options can oftentimes bring about internal conflict. Do we order the salad or the steak? What’s...

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In the Flow of Work
The Blundering Bridge of Digital Communication

The advent of digital communication has, for years, allowed us as a people to build bridges across vast distances between faraway family and friends. This digital bridge saw more travelers than ever before during...

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In the Flow of Work
A Force of Nature

You may be burned out, overworked, over-stressed, or just overwhelmed. But, you’re also not alone. A Harvard Business School survey determined that the majority of working professionals give more than 50 hours per week to their...

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In the Flow of Work
Make The Effort

Leadership encompasses four fundamental principles: vision, motivation, navigation, and organization. But what does that mean? Are you a leader? Are any of us leaders? Or…are we all leaders? Do we not all have visions...

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In the Flow of Work
Mindful Awareness

You’re not perfect. To be fair, though, none of us are. Perfection shouldn’t be the goal, either. The quest towards perfection is always riddled with failure while the path towards better is always lined...

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In the Flow of Work
Affective Realism

The power of emotion plays a large part in our daily lives. How we feel at a given moment can impact our ability to think, reason and act. Emotions in this way tend to...

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In the Flow of Work
The Makings of: In The Flow of Work

Over the years, we at SurePeople have immersed ourselves in the exploration of the fields of psychology, leadership, communication, adult learning & development, human trait & behavioral theories, organizational development, data sciences, and others...

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In the Flow of Work
Lead With Inquiry

Have you ever found yourself listening to another and realize you’re not actually hearing what they’re saying? We’re all guilty of it at one time or another. We show up but are tuned out...

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In the Flow of Work
Tell Tantalizing Tales

How do we inspire others towards great moments, movements, and causes? How do leaders truly move people? Rallying communities towards greater ideals has become more and more ubiquitous. With services like GoFundMe and Kickstarter,...

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In the Flow of Work
Seek First To Understand

The “Golden Rule,” is the age-old adage that insists we should treat others as we ourselves would want to be treated in return. The principle is simple; we all wish to be treated fairly...

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In the Flow of Work
The Stories Behind

We are complex, multi-dimensional, and different from each other. We’re driven by a spectacular array of motivations and held back by a daunting amount of obstacles. As human beings, we’re spirited, autonomous, and unpredictable....

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In the Flow of Work
Prioritize Yourself

When it comes to time, we typically think about how little of it we have. Our duties and responsibilities often consume our day’s focus with little room left to break free of old routines....

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In the Flow of Work
A Moment of Unity

Last week, athletes from around the world joined together in Tokyo Japan to wave their nations’ flags in representation of their home countries during the opening ceremonies of the 32nd Olympic Summer Games. For...

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In the Flow of Work
Winners Believe in Dreams

Everyone loves an underdog. There’s something appealingly natural about cheering for the undying conviction and refusal to give in against the odds, that’s not just to defy the critics but to rise above the...

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In the Flow of Work
Learning How Emotions Drive Delivery

When was the last time you felt a need to give someone feedback? Usually, the need arises when you experience a strong emotional response to another’s actions. A peer who surprises you with news...

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In the Flow of Work
Debate Drives Better Decisions

It can happen in an instant. You’re talking with a teammate, and without really thinking, you comment on something you like or dislike. To your surprise, the person you’re speaking with has a strong...

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In the Flow of Work
How Change Affects Emotions

Change is ever-present. It’s always right around the corner, a few moments past having occurred, and currently in the midst of happening. While it’s widely discussed and often overly stated, there’s a reason why...

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In the Flow of Work
The Regenerative Reward of Renewal

There’s a thin line between how we think and how we feel. Our emotions are so closely tied to our thoughts that there’s often confusion about which led to which first. Over time, we...

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In the Flow of Work
The Courage to Be Creative

No matter the job you have, the role you play is to create opportunity for others. Everyone’s individual output takes place as one component of a larger process that’s meant to be beneficial for...

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In the Flow of Work
The Importance of Speaking Up

Have you ever been tongue-tied in a moment when it mattered most? Perhaps a situation suddenly presented itself where you felt like you could finally speak your mind or make a critical point, only...

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Talent Management
Is Coaching or Mentorship Right for Your Organization?

Coaching and mentorship programs are critical for professional growth and organizational development, research continues to show. Coaches and mentors are uniquely positioned to help employees, managers and executive leaders increase their effectiveness and impact....

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In the Flow of Work
Consistency vs. Perfection

It’s often engrained in us to approach goal achievement by “reaching for greatness”. Dream scenarios are the catalyst for moving us forward even when the going gets rough. However, it’s through consistent action where...

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In the Flow of Work
Getting Attention vs. Paying Attention

Creativity is within everyone. Most of us have some talent or knack that’s uniquely us and definitively original. We pay it time and attention to cultivate and practice into a skill that brings personal...

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In the Flow of Work
The Role of Empathy

When it comes to motivation, our relationships can have a huge impact on our self-drive. The closer a relationship is, the more potential it has to either propel us forward or hold us back....

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In the Flow of Work
The Power of Mood

The power of emotion plays a large part in our daily lives. How we feel at a given moment can impact our ability to think, reason and act. Emotions in this way tend to...

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Company News
SurePeople Promotes Demetra Anagnostopoulos to Co-CEO

Expands Leadership Team SurePeople is pleased to announce that it has promoted Demetra Anagnostopoulos to co-CEO, alongside Founder, Chairman and co-CEO Niko Drakoulis. The company also announced the expansion of its executive leadership team...

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In the Flow of Work
The Quandary of Decision Making

We may not always be in charge of our decisions as much as we’d think. Emotions play a critical role and often hijack the process without our knowledge. We can sometimes be too impulsive...

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In the Flow of Work
Finding Your True Self

We’ve all been there at one time or another—stuck in uncertainty. It’s a scary place to be and can leave you feeling out of control, helpless, and even hopelessly burned down to the wick....

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In the Flow of Work
Saying Yes to Difference

In a time when we’re progressively addressing division and bias more openly, there are still public and private moments that serve as a reminder that we might not be as far along as we’d...

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In the Flow of Work
Time Well Spent

Positive and long-lasting change doesn’t just happen. It takes focus and revisitation. It takes an optimistic attitude and a real understanding that hard things come before good things. Development and growth are always available...

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In the Flow of Work
Mindset Matters

By nature, the world is filled with ups and downs. There are good days and there are bad just as there are wins and there are losses. The volatility of life remains the one...

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In the Flow of Work
The Feedback Balancing Act

Teams are like organizational DNA, the basic building blocks of collaboration. But for teams to perform at their best, everyone involved has to work together to generate and sustain a sense of shared purpose,...

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In the Flow of Work
The Courage to Trust

Trust is the foundation of all healthy and productive relationships. In trusting relationships, people build upon each other’s ideas and successes. They listen as allies, not as adversaries. They find joy in being themselves...

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In the Flow of Work
Through The Eyes Of Another

Your Prism Portrait started your journey of introspection by allowing you to declare the most important aspects of yourself. In turn, you uncovered crucial information that allows you to think and reflect on who...

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In the Flow of Work
The Influence of Underlying Needs

When you think about personal success, what does it mean to you? Do you picture yourself with a promotion or with the ability to make a significant impact in the world? If success means...

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In the Flow of Work
Get Up And Get Going

For the most part, we move through the structure of our days ebbing and flowing with what needs attending. When the going is good we’re faced with small choices and only minor motivational challenges....

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In the Flow of Work
The Emotions of Conflict

The power of emotion plays a large part in our daily lives. How we feel at a given moment can impact our ability to think, reason and act. Emotions in this way tend to...

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In the Flow of Work
Decisions, Decisions, Decisions

Decisions come in all shapes and sizes. Sometimes they define great moments of our lives where we choose to go in one direction over another. Other times, a series of small choices become a...

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In the Flow of Work
The Importance of Thinking Different

For as similar as we are, it’s amazing how differently our minds work. It’s almost humorous how we can naturally shape diverse perspectives on the same subject when provided identical information. These small differences...

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Company News
SurePeople’s Phyllis Millikan Featured: Unlabeled Leadership Podcast

SurePeople’s EVP, Client Solutions & Partnerships, Phyllis Millikan sits down with Gary A. DePaul, Ph.D. to discuss the small acts of leadership that can have a large impact on our careers, teams and organizations....

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In the Flow of Work
Knowing What Your World is About

We all experience pressure. It naturally ebbs and flows throughout our day-to-day lives and manifests itself in moments of change. Stress affects us all differently and we approach it with varying degrees of concern....

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In the Flow of Work
Who Are You?

It’s not always apparent, but who we believe we are isn’t necessarily how others see us. We’re often so focused on the view we’ve created of ourselves that we overlook how we’ve built that...

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In the Flow of Work
Team Intelligence (T-i)

Team intelligence (T-i) is Emotional Intelligence applied in a team setting. It is unique because teams come together to achieve a specific purpose through shared vision and goals. Because fulfilling that purpose relies on...

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In the Flow of Work
Relational Intelligence (R-i)

Relational intelligence (R-i) is best expressed as emotional intelligence turned outward and is best experienced when it’s shared between two people. R-i is defined as the ability to manage human interactions with authenticity, empathy,...

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In the Flow of Work
Emotional Intelligence (E-i)

Emotional intelligence (E-i) is all about being aware of and managing your own emotions. It means being able to identify the emotional states that you experience while understanding how those emotions—and the way that...

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In the Flow of Work
Create Systems Instead of Goals

Goals don’t work. Shocking but true. In fact, according to Scott Adams, author of How to Fail at Everything and Still Win Big, “If you study people who succeed, you will find that most...

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In the Flow of Work
The Reverence of Reflection

It’s rare that everything and everyone together slows pace, takes pause, and finds time for reflection in perfect syncopation. This time of year has become celebrated as the exception to that rule. The holidays...

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In the Flow of Work
The Fear of Missing Out

You might be surprised to learn that we’re twice as motivated by the feelings of loss than we are by the potential of gains. This means that we’re much more likely to react and...

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In the Flow of Work
Expectations Shape Actions

Have you ever noticed how difficult it can be to change an opinion of yourself or others? As part of our mental process, our brains use a shortcut called Confirmation Bias to fast track...

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In the Flow of Work
Givers vs. Takers

Whether it’s through work or side interests, almost everybody has played a part in a team. In fact it’s part of our natural condition to come together in groups and function as one. It’s...

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In the Flow of Work
The Science of Gratitude

Some years seem to weigh more heavily on us than others. As we enter the holiday season, one-by-one reminders like this will begin to pop up, recounting the reasons to be thankful. While it’s...

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Company News
SP & HBP Partner to Deliver Prescriptive Learning for Leaders & Teams

CHICAGO — (BUSINESS WIRE) — SurePeople, an integrated talent management platform that utilizes people analytics to deliver next-gen leadership and team development solutions, today announced a partnership with Harvard Business Publishing that provides leaders...

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In the Flow of Work
The Burnout Battle

There are 3 factors that most researchers agree, combine to create burnout. Emotional exhaustion, a feeling of reduced personal accomplishment, and a sense of depersonalization. Alarmingly, burnout is a growing condition that’s been fueled...

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In the Flow of Work
How Context Changes Us

Sitting aside a fire in a rustic cabin alongside a mountain lake elicits different emotions than strolling the busy sidewalks of Times Square. The impact an environment has on our attitudes, behaviors, and overall...

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In the Flow of Work
Aspirations vs. Expectations

When we’re left feeling like our world is unresolved, the effects on our emotional psyche can be destabilizing. Anxiety, stress, and despondency can quickly become all-consuming when we no longer see the outcomes that...

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In the Flow of Work
The Practice of Forgiveness

Conflict is a way of life. It’s more common than not and oftentimes it’s left only partially resolved. In general, we’ve come to accept that not all issues are worth addressing, and so we’ve...

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In the Flow of Work
Capturing Creativity

Creativity doesn’t just happen. It is not timebound and doesn’t come in an on-demand format. It’s hard fought-after and earned through painstaking hours, days, and weeks of preparation. In everyone you meet, there’s a...

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Talent Management
Talent Review Strategy 2.0

How to achieve a broader, deeper and unbiased view of the organizational talent pool for the Future of Healthcare.

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Leadership
What the Prism Psychometric Portraits of 2,500 Healthcare Leaders Tell Us

Leadership resides at all levels of the organization, whether in a formal title or not. As a result, we need to expand the box on our thinking about what capabilities all leaders need to...

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In the Flow of Work
Reframing “No” As “Yes”

It’s been said that if you fall down seven times, you should get back up eight. The meaning in this is that bona fide growth stems from How you handle a misstep, rather than...

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In the Flow of Work
The Scales of Optimism

There are rarely absolutes when it comes to mindset. A positive outlook can contain doubts, while a negative outlook might still embrace trickle amounts of hope. In this way, the perspectives we take are...

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In the Flow of Work
The Impact of Personalization

There may be an unseen impact of working from home that many are unaware of. While office doors temporarily closed to keep us safe, our comfort with working together while remote, has increased. Within...

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Leadership
Healthcare Leadership Levers for Reducing Burnout, Increasing Resilience

Executive Summary: Healthcare organizations and their leaders are facing a series of unprecedented crises and challenges. Some 50 percent of all physicians and nurses are experiencing symptoms of professional burnout, and turnover rates for...

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In the Flow of Work
The Art of Asking

All too often, the approach we take towards relationships follows a predictable and routine pattern. Over years of learned behavior through successes and failures, we carve out our own unique style. In this, we...

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In the Flow of Work
Inquiry vs. Advocacy

How we communicate with one another is constantly evolving. Demographic changes, social changes, and technology innovations provide new challenges and opportunities for how, when, and what we communicate. You might be surprised to learn...

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In the Flow of Work
Exercising Empathy

Empathy goes beyond simply offering a willing ear. It’s about sensing and imagining how others feel in a way that enables us to listen, demonstrate care and build meaningful relationships—all of which foster an...

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In the Flow of Work
Small Acts of Selflessness

Trust is the foundation of collaboration. Trust is also what allows teams to be honest about breakdowns or dysfunction. It allows us to express concern about looming problems, give feedback to higher-ups, and to...

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In the Flow of Work
The Positive Effects of Psychological Safety

When working from a distance, the challenge of collaboration can increase exponentially. Limited involvement, troublesome technology, and even varied work schedules can drive a wedge between teams. Even more, we’re starting to experience virtual...

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In the Flow of Work
Learn How To Say No

For the most part, we as humans are naturally helpful and supportive of one another. We band together to solve complex problems, look out for one another, and go to great strides individually to...