HealthforceX Briefing (August 2022) New data-driven approaches to reducing burnout, improving resilience and increasing retention are critical to reversing longstanding health workforce (“Healthforce”) challenges. Why? For one, the staffing crisis plaguing our nation’s hospitals...
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The Screens Between Us, Part 2 In today’s world of video calls and remote work, it can be difficult to remember how to navigate the intricacies of human interaction. This era of constant communication...
The Silent Hero, Part 2 At the edge of words, perhaps disguised by practiced tone or chosen vocabulary, lurks the ever-present shadow of emotion. Whether we’re listening to colleagues or a conversation among friends,...
The Silent Hero, Part 1 Voices waft into the air around us, expressing joys or sorrows. They tell of new information or sudden challenges. We listen without comment. No words are needed, after all....
The Screens Between Us, Part I From the advent of electricity to sliced bread and beyond, technology has evolved to make our lives more convenient. The Internet in particular has significantly changed the ease...
A Sherlock of Others, Part 2 Nonverbal expressions and cues are a telltale means of interpreting the impact of words or situations on others. Emphasis on the importance of gestures and expressions has prevailed...
A Sherlock of Others, Part 1 To succeed in both our professional and social worlds, we must play well with others. The need to expertly tread the multifaceted arena of human interactions is crucial...
Highway From the Danger Zone, Part 2 Having spent the past weekend celebrating with loved ones, many of us are perhaps just now returning to our regular routines. Maybe we dove right back in—or we’re listlessly...
Rolling With the Punches, Part 2 If battling against the odds, or even just facing off against a grueling challenge, it’s important to contemplate our strategy. What defines our success against hardship? Is it...
Rolling With the Punches, Part 1 Over the past couple years, we’ve all heard the buzzword “resilience.” The term has often been used in reference to healthcare and “essential” workers. Yet resilience applies to...
Highway From the Danger Zone, Part 1 Summer is in full swing, kids are out of school, and a season of celebration is upon us. From recent Father’s Day to upcoming Independence Day, we glide along...
The Curious Case of Productivity The battle for employee productivity and retention has been waged since far before the Great Reshuffle. Eons ago, back in the early 2000s, retail giant Best Buy had endured...
This is the Way…of Work Our workplaces have evolved more rapidly than we could ever have anticipated. Consequently, the way we work must also evolve. Whereas once we would have physically seen the colleagues...
The Hybrid Workscape Our organizations, our offices—our teams—are often made up of very diverse individuals. As delineated by the AAUW and reports from others such as the Pew Research Center, our workforce is now more diverse than...
SurePeople’s EVP of Research and Data Science, Paul Tsagaroulis, discusses the importance of using people intelligence to assist leaders in optimizing their teams and transforming their organizations. Businesses rely on high-performing leaders and their...
You Are the Magic 8 Ball The utterance of “That’s not my job” or its companion phrase, “That’s not in my job description” are inevitable. Perhaps we ourselves have muttered these very same words....
The Distributed Team Working in a team isn’t always easy. Oftentimes we may feel that we’re doing more than our fair share and dragging dead weight across the finish line. Such is the fear...
Build Anew Change is never easy. It is difficult to accept and challenging to experience. But if recent times have taught us anything, it’s that versatility is not an option–it’s a need. The ability to...
Work with Life The spiraling storm of the Great Reshuffle still thunders across the world of work, forcing employees and employers alike to grasp onto the slippery concept of work-life balance. For instance, the restaurant industry...
Hunting for Happiness We might think of happiness as something to work towards, something achieved when we land that ideal job or move into that perfect house. Modern society has defined those as the...
Speak Up For What’s Right Numerous stories have bubbled into our peripheral for years, whispering of workplace fear—fear of retaliation, fear of job loss. It was a bleak warning to stay within the lines....
Our Values are Our Culture In our modern world of work, the term “workplace culture” has become something of a buzz phrase, not entirely dissimilar to food marketers capitalizing on terms like “GMO/Antibiotic-free.” Behind...
Find Assertiveness Between Passivity and Aggression Following the tumultuous waves of the Great Resignation—or the “Great Reshuffle,” as it’s come to be known—many of us have challenged the idea of what is against what can be. Maybe...
Your Big Picture Think big! See the big picture! Pecking at our ability of foresight (or lack thereof) comes these expressions, accentuated by the dreaded interview question, “Where do you see yourself in five years?”...
From 0 to 10 Take a deep breath and count to ten. We’ve all heard this advice at one time or another. This isn’t a call to test our aptitude for counting small numbers,...
Focus on Unfocusing Focusing on details might seem like nitpicking, but not doing so could prove disastrous for many activities—especially with tax season upon us. As the comic book villain, the Joker once remarked, “I’m...
Liar Liar If we seek understanding of a subject or situation, where do we turn? What do we trust? The TV, the Internet—hearsay? Do we venture beyond biases (ours and those of others) to...
Our mountain of tasks won’t erode itself. But crossing that mountain might seem like an arduous quest, the mountain perpetually casting its dominating shadow over our steps, permeating our days with its sinister, unrelenting...
Conflict is omnipresent and inevitable, lurking within the shadows of each corner along the road of life. It’s unavoidable even when we seek to avoid it. Whether with colleagues or family, in circles professional...
“What was I thinking?” This nagging question inevitably slices across our thoughts now and again. Did we buy that snazzy new car while our old car was just fine? Did we cheat on our...
Awkward situations are unavoidable. We’ve probably all been there—that first high school dance, where we’re not sure who to mingle with, or even how to mingle. Next thing we know, we’ve dragged ourselves to the distant...
Can we guess what’s going to happen next? How about when watching a romantic comedy? A Marvel superhero film? What about when we see someone eating a sandwich at the beach, with seagulls flying...
“Control freak.” Perhaps we know someone who’s been called one. Perhaps we’ve been called one. If we are constantly stressed by tasks at work or thinking about errands at home, when do we rest?...
Let’s take a moment to reflect on our professional and personal achievements over the past few years. While those years might have been extraordinarily challenging, are we still able to identify blossoming accomplishments made...
It’s easy to get stuck in our ways and firmly cling to our plans and ideas, but the currents of life don’t always go the way we imagine. Winds change, things happen, and our...
The new year is here and we’ve probably decided on a resolution to pursue for 2022. Wonderful! Maybe that resolution is to achieve a promotion or raise. Maybe it’s to finally fix that leaky...
We get out of bed in the morning, wash up, and maybe we grab breakfast before heading to work. Then we come back, do whatever chores or errands are required of us, and repeat...
Whether we look to the new year with eager anticipation or teeth-clenching apprehension was–and still is–up to us all individually. Our nerves might be frayed as we try to strategize for what may or may...
Many of us might be familiar with the notion that the only constant in life is change. Last year brought it with a resounding echo of that lesson, blasting us with drastic transformations from...
We all have 24 hours in a day. So why does it sometimes seem like others are getting more accomplished than we are? We’re working, maybe parenting or trying to make time for friends–but...
It isn’t a secret that last year brought with it a glaring focus on how lonely we as adults might really be. Quarantine and necessary distance forced some of us to take an entirely...
The holidays invite waves of emotions, oftentimes conflicting. Now, as we emerge through the other side of a global pandemic we find ourselves navigating global shortages and spiking inflation as we prepare to celebrate....
You’ve done so much arduous work Staying past your scheduled out time, ruminating upon how best to approach the project when next you clock in, dedicating so much mental real estate to the tasks...
What does it mean to drive action? At its very core, the ability to drive action simply refers to one’s ability to take action. We may find ourselves unable to make a decision due...
Is there a difference between empathy and compassion? We know that empathy is the exact opposite of apathy. If apathy is to not concern ourselves with the feelings of another, then empathy is to...
Take responsibility. A simple yet elusive concept. Finger-pointing and insistence on blamelessness proliferate our modern society. “It wasn’t me–it was them!” is often seen more so than “It was me; I’m sorry.” Owning our...
Trust, that slippery thing that is difficult to build and yet so terribly easy to break. Today, our society is plagued by the conundrum of who to trust, what to trust, and where to...
What do Luke Skywalker, Harry Potter, Robin, and Spider-Man have in common? All of these renowned characters are the product of exceedingly impactful mentors. Everyone knows the ability of a hero to harness and...
We don’t always get our way, or what we want. This fact of life is summarized in dozens of different idioms from “you win some, you lose some” to “agree to disagree” and–the greatest...
Choice. A coveted luxury yet also a nettlesome nuisance. Regardless of the significance of the choices, battling between options can oftentimes bring about internal conflict. Do we order the salad or the steak? What’s...
The advent of digital communication has, for years, allowed us as a people to build bridges across vast distances between faraway family and friends. This digital bridge saw more travelers than ever before during...
You may be burned out, overworked, over-stressed, or just overwhelmed. But, you’re also not alone. A Harvard Business School survey determined that the majority of working professionals give more than 50 hours per week to their...
Leadership encompasses four fundamental principles: vision, motivation, navigation, and organization. But what does that mean? Are you a leader? Are any of us leaders? Or…are we all leaders? Do we not all have visions...
You’re not perfect. To be fair, though, none of us are. Perfection shouldn’t be the goal, either. The quest towards perfection is always riddled with failure while the path towards better is always lined...
The power of emotion plays a large part in our daily lives. How we feel at a given moment can impact our ability to think, reason and act. Emotions in this way tend to...
Over the years, we at SurePeople have immersed ourselves in the exploration of the fields of psychology, leadership, communication, adult learning & development, human trait & behavioral theories, organizational development, data sciences, and others...
Have you ever found yourself listening to another and realize you’re not actually hearing what they’re saying? We’re all guilty of it at one time or another. We show up but are tuned out...
How do we inspire others towards great moments, movements, and causes? How do leaders truly move people? Rallying communities towards greater ideals has become more and more ubiquitous. With services like GoFundMe and Kickstarter,...
The “Golden Rule,” is the age-old adage that insists we should treat others as we ourselves would want to be treated in return. The principle is simple; we all wish to be treated fairly...
We are complex, multi-dimensional, and different from each other. We’re driven by a spectacular array of motivations and held back by a daunting amount of obstacles. As human beings, we’re spirited, autonomous, and unpredictable....
When it comes to time, we typically think about how little of it we have. Our duties and responsibilities often consume our day’s focus with little room left to break free of old routines....
Last week, athletes from around the world joined together in Tokyo Japan to wave their nations’ flags in representation of their home countries during the opening ceremonies of the 32nd Olympic Summer Games. For...
Everyone loves an underdog. There’s something appealingly natural about cheering for the undying conviction and refusal to give in against the odds, that’s not just to defy the critics but to rise above the...
When was the last time you felt a need to give someone feedback? Usually, the need arises when you experience a strong emotional response to another’s actions. A peer who surprises you with news...
It can happen in an instant. You’re talking with a teammate, and without really thinking, you comment on something you like or dislike. To your surprise, the person you’re speaking with has a strong...
Change is ever-present. It’s always right around the corner, a few moments past having occurred, and currently in the midst of happening. While it’s widely discussed and often overly stated, there’s a reason why...
There’s a thin line between how we think and how we feel. Our emotions are so closely tied to our thoughts that there’s often confusion about which led to which first. Over time, we...
No matter the job you have, the role you play is to create opportunity for others. Everyone’s individual output takes place as one component of a larger process that’s meant to be beneficial for...
Have you ever been tongue-tied in a moment when it mattered most? Perhaps a situation suddenly presented itself where you felt like you could finally speak your mind or make a critical point, only...
Coaching and mentorship programs are critical for professional growth and organizational development, research continues to show. Coaches and mentors are uniquely positioned to help employees, managers and executive leaders increase their effectiveness and impact....
It’s often engrained in us to approach goal achievement by “reaching for greatness”. Dream scenarios are the catalyst for moving us forward even when the going gets rough. However, it’s through consistent action where...
Creativity is within everyone. Most of us have some talent or knack that’s uniquely us and definitively original. We pay it time and attention to cultivate and practice into a skill that brings personal...
When it comes to motivation, our relationships can have a huge impact on our self-drive. The closer a relationship is, the more potential it has to either propel us forward or hold us back....
The power of emotion plays a large part in our daily lives. How we feel at a given moment can impact our ability to think, reason and act. Emotions in this way tend to...
Expands Leadership Team SurePeople is pleased to announce that it has promoted Demetra Anagnostopoulos to co-CEO, alongside Founder, Chairman and co-CEO Niko Drakoulis. The company also announced the expansion of its executive leadership team...
We may not always be in charge of our decisions as much as we’d think. Emotions play a critical role and often hijack the process without our knowledge. We can sometimes be too impulsive...
We’ve all been there at one time or another—stuck in uncertainty. It’s a scary place to be and can leave you feeling out of control, helpless, and even hopelessly burned down to the wick....
In a time when we’re progressively addressing division and bias more openly, there are still public and private moments that serve as a reminder that we might not be as far along as we’d...
Positive and long-lasting change doesn’t just happen. It takes focus and revisitation. It takes an optimistic attitude and a real understanding that hard things come before good things. Development and growth are always available...
By nature, the world is filled with ups and downs. There are good days and there are bad just as there are wins and there are losses. The volatility of life remains the one...
Teams are like organizational DNA, the basic building blocks of collaboration. But for teams to perform at their best, everyone involved has to work together to generate and sustain a sense of shared purpose,...
Trust is the foundation of all healthy and productive relationships. In trusting relationships, people build upon each other’s ideas and successes. They listen as allies, not as adversaries. They find joy in being themselves...
Your Prism Portrait started your journey of introspection by allowing you to declare the most important aspects of yourself. In turn, you uncovered crucial information that allows you to think and reflect on who...
When you think about personal success, what does it mean to you? Do you picture yourself with a promotion or with the ability to make a significant impact in the world? If success means...
For the most part, we move through the structure of our days ebbing and flowing with what needs attending. When the going is good we’re faced with small choices and only minor motivational challenges....
The power of emotion plays a large part in our daily lives. How we feel at a given moment can impact our ability to think, reason and act. Emotions in this way tend to...
Decisions come in all shapes and sizes. Sometimes they define great moments of our lives where we choose to go in one direction over another. Other times, a series of small choices become a...
For as similar as we are, it’s amazing how differently our minds work. It’s almost humorous how we can naturally shape diverse perspectives on the same subject when provided identical information. These small differences...
SurePeople’s EVP, Client Solutions & Partnerships, Phyllis Millikan sits down with Gary A. DePaul, Ph.D. to discuss the small acts of leadership that can have a large impact on our careers, teams and organizations....
We all experience pressure. It naturally ebbs and flows throughout our day-to-day lives and manifests itself in moments of change. Stress affects us all differently and we approach it with varying degrees of concern....
It’s not always apparent, but who we believe we are isn’t necessarily how others see us. We’re often so focused on the view we’ve created of ourselves that we overlook how we’ve built that...
Team intelligence (T-i) is Emotional Intelligence applied in a team setting. It is unique because teams come together to achieve a specific purpose through shared vision and goals. Because fulfilling that purpose relies on...
Relational intelligence (R-i) is best expressed as emotional intelligence turned outward and is best experienced when it’s shared between two people. R-i is defined as the ability to manage human interactions with authenticity, empathy,...
Emotional intelligence (E-i) is all about being aware of and managing your own emotions. It means being able to identify the emotional states that you experience while understanding how those emotions—and the way that...
Goals don’t work. Shocking but true. In fact, according to Scott Adams, author of How to Fail at Everything and Still Win Big, “If you study people who succeed, you will find that most...
It’s rare that everything and everyone together slows pace, takes pause, and finds time for reflection in perfect syncopation. This time of year has become celebrated as the exception to that rule. The holidays...
You might be surprised to learn that we’re twice as motivated by the feelings of loss than we are by the potential of gains. This means that we’re much more likely to react and...
Have you ever noticed how difficult it can be to change an opinion of yourself or others? As part of our mental process, our brains use a shortcut called Confirmation Bias to fast track...
Whether it’s through work or side interests, almost everybody has played a part in a team. In fact it’s part of our natural condition to come together in groups and function as one. It’s...
Some years seem to weigh more heavily on us than others. As we enter the holiday season, one-by-one reminders like this will begin to pop up, recounting the reasons to be thankful. While it’s...
CHICAGO — (BUSINESS WIRE) — SurePeople, an integrated talent management platform that utilizes people analytics to deliver next-gen leadership and team development solutions, today announced a partnership with Harvard Business Publishing that provides leaders...