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Leveraging ERT-i for Work and Life Success (Part 3)

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Emotional, Relational and Team intelligence (ERT-i) is a driver of personal and career success. Devin Singh, Ph.D. — Professor, Executive Coach and SurePeople Certified Practitioner — shares five foundational practices for increasing Team intelligence in Part 3 of this series. Read Part 1 here and Part 2 here.  

Team intelligence (Ti) is Emotional intelligence (Ei) applied in a team setting. 

This is unique because teams are groups that have come together around a specific vision and purpose. They have a particular end goal in mind. And, the emotional states and morale of the team matters, in terms of fulfilling that goal.    

Having good Team intelligence includes the ability to assess, tap into and manage the emotional states of the team. This allows a leader to anticipate roadblocks to communication, resolve conflict and recognize and honor team members’ unique contributions. Team intelligence also helps colleagues nurture and support one another as they all reach their full potential. 

Further, in order for team members to reach this full potential, a sense of psychological safety is often critical, where an atmosphere of trust is established and where team members can take risks and be vulnerable. 

Having Team intelligence enables leaders to facilitate this psychological safety and enable the team to reach full potential. 


Five Foundational Practices For Increasing Team Intelligence:

Create an atmosphere of trust

Exhibit team awareness

Set purposeful direction

Coach for growth & performance

Give actionable feedback


The ERT-i competency model is integrated within SurePeople’s platform. For more information about how leaders and their team members can build skills and capabilities that have never been more relevant for the modern workforce, please reach out. 

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