Conflict

Conflict

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Future Of Work
Unleash the Power of Communication: SureMessage for Slack

In the fast-paced world a thriving company culture is key to long-term success, with effective communication at its core. Despite the abundance of communication platforms, many organizations struggle to deliver messages clearly, which can...

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In the Flow of Work
Leading with Heart

Redefining Success For generations, the archetypal boss has been painted as a caricature of power and control, reminiscent of old Gilded Age robber barons. While these exaggerated portrayals might seem antiquated, their echoes persist...

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In the Flow of Work
The Many Faces of Us

Unmasking Ourselves To some extent, we’re all walking a tightrope every day, balancing work, life, and our relationships across each. It may sometimes feel like one big blur from work to life and back...

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In the Flow of Work
Personality: Rough Waters, Smooth Sailing

Navigating the Ocean of Personality Our shared human experience includes confronting myriad challenges that test our resilience and our connections with others. Though some may rely on sheer determination to get through such obstacles,...

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In the Flow of Work
Pivot Out of Stagnation

Quicksand to Quickstep Many of us have a drive toward stability, especially if we lean toward the Precise dimension of the Prism® Portrait. Stable income, housing, friends, family, and the list goes on. We are, after...

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In the Flow of Work
Taking a Time-Out

The Unnoticed Flowers We may find ourselves pushing through our days, our weeks—maybe even our lives—as we unconsciously prioritize productivity over well-being. While such relentless drive may initially appear effective, it comes at a cost....

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In the Flow of Work
Conflicting Currents of Personality

Walking Contradictions Each of us is a complex person full of unique nuances and varying dimensions. The SurePeople Prism® empowers us to recognize and address these different dimensions, even when our personalities consist of two contradicting...

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In the Flow of Work
Riding the Waves of Dough and Woe

Inflation & Instability It’s no secret that our hard-earned dollars are stretched increasingly thin these days. Inflation woes have struck nearly every facet of daily life, from bills and groceries to even formerly budget-friendly...

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In the Flow of Work
Beyond Barbecues: Personal Independence

Pioneering Self-Discovery The Fourth of July bursts onto the scene like a dazzling firework – a celebration of independence, self-reliance, and the very spirit of carving our own paths. This summer holiday isn’t just...

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In the Flow of Work
The Stories That Shape Us

The Moments That Make Us Our identities are complex. Simply defined, the way we see ourselves encompasses the memories, experiences, relationships, and values that we’ve deemed important to us. However, from the perspective of...

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In the Flow of Work
Think Less, Breathe More

Analysis Paralysis With current events boiling around us, we may be feeling the burning sting of stress. Uncertainty seems to lurk around every corner, especially if we start to ponder the potential impact of...

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In the Flow of Work
The Leader Within

Embracing the Call At SurePeople, we believe that everyone is a leader. Whether assigned, assumed, or not yet realized—at one point or another, we all will step up to lead the way on behalf...

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In the Flow of Work
The Surprise of Complementary Powers

Attention and Connection The nature of the modern world often limits our ability to deeply connect long enough to understand how others are truly doing. We zig-and-zag in and out of commitments and conversations...

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In the Flow of Work
Humanly Possible

AI & HI: Equipped to Join Forces We’re witnessing a profound shift in the future of the human experience. Through the conversations surrounding the recent AI tech boom, perceptions of what intelligence is—and the role...

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In the Flow of Work
More Human & More Sure People

Bytes of Kindness In the evolving landscape of modern workplaces, the synergy between human resources and technology has become increasingly crucial. How we integrate advancements in technology, particularly in the realm of artificial intelligence,...

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In the Flow of Work
Pecking Away at Change

Finding the Humanity Within The ability to embrace change and harness disruption is not just valuable—it’s imperative. Change is often perceived as daunting, but in it lurks the secret to unlocking who we truly...

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In the Flow of Work
Solving the Hustle Puzzle

At the Intersection of A.I. & H.I. The pursuit of continuous growth has been ingrained in our societal fabric for decades. Though we may largely refuse to acknowledge it, such pursuits are not without...

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In the Flow of Work
AI: The Surprising Sidekick

Augmenting Human Intelligence In seemingly no time at all, the topic of artificial intelligence has reached and dominated the forefront of many discussions and concerns. We worry about its speed of development against the...

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In the Flow of Work
The (Painstaking) Pursuit of Happiness

A Concoction of Connections In recent years, we’ve seen and perhaps also experienced a disconcerting trend: the decline of happiness. Despite economic growth, technological advancements, and improved living standards, many are grappling with emotional...

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In the Flow of Work
Fear is the Mind-Killer

The Perils of Complacency We are creatures of routine. We aspire to and covet stability. Through stability we discover comfort. But, as emphatically cautioned in Frank Herbert’s enduring Dune novels, it’s in comfort and stability that...

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In the Flow of Work
The Spice of Civility

The Dunes of Disagreement Times of political stress render civility as scarce as water on the desert planet Arrakis of Dune. Delineated here by SHRM, workplace etiquette tends to plummet in the wake of charged political...

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In the Flow of Work
Between the Bases: Coaching Leaders

Coaching Capacity As part of an ongoing athletics series, we’ll surface stories about unique situations from the world of sports through the lens of Prism®: Strike three! That marks the sixth loss in a row....

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In the Flow of Work
Champions of Now

Beyond the Finish Line Being an athlete or coach is a journey filled with victories, defeats, and everything in between. The pressure to perform, the relentless pursuit of excellence, and the camaraderie with teammates...

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In the Flow of Work
Coaching Beyond Bias

Affirmation & Motivation As part of an ongoing athletics series, we’ll surface stories about unique situations from the world of sports through the lens of Prism: Up to this point, in her career as...

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In the Flow of Work
From Stress to Strength

Embrace Stress, Find Success Though stress is often seen as a drain on our health, happiness, and productivity, it can also yield positivity. Like drawing diamonds out of pressurized carbon, stress can reshape us...

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In the Flow of Work
Beyond the Playbook: Emotional Intelligence

The MVP of Team Dynamics: Emotional Intelligence Within the spotlight of team sports exists a combination of raw grit and emotional tensity. Though athletes may appear to thrive on the idea of survival of...

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In the Flow of Work
Mischief Managed … Logically

Science, Spells, & Sentiments We all know people who are extremely analytical and acutely attentive to details. They are usually great at forming plans and working through tasks but can be stumped by those...

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In the Flow of Work
Life According to Precise People

Prism® Stories: Precise Pablo Everyone who knew Pablo appreciated him for his quiet care, thorough work, and systematic approach to life. At social gatherings, he was never the loudest voice in the room but...

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In the Flow of Work
Divided by Pixels; Connected by People

Screened Apart: Isolation & Connection Navigating personal and professional relationships is seldom easy. It takes time and effort to learn each other’s nuances, a task made notably more difficult as we become increasingly separated...

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In the Flow of Work
The Chemistry Connection

Camaraderie & Connectivity How we relate and work with others relies on our chemistry with them. How we handle our emotions can often help or harm that chemistry. Letting stress get the best of...

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In the Flow of Work
Conscious Collaboration

Intent to Connect How we work has changed. With more organizations and leaders embracing flexible work models, as illustrated in the latest Flex Index Report, how we connect with our teammates has similarly changed. One...

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In the Flow of Work
The Everywhere Office

Work Wherever; Connect Everywhere The cost of living has increasingly become more challenging for our teams and ourselves. In response, many growing companies have opted to continue flexible and remote work models, yielding lower overhead expenses...

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In the Flow of Work
Embrace Change with Empathy

Come What May, Come What Might Though a new year can seem exciting and full of promising new adventures, for some it could also mean new fears and worries. Just as we didn’t know...

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In the Flow of Work
Amiability: Friendly but Firm

Amiable, Not Malleable How we discover and develop relationships depends on many factors, not the least of which is our personality. This is true in both our professional and personal lives. We gain reputation...

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In the Flow of Work
The War Within: Resolutions & Needs

Goals Beyond the Surface With a new year upon us, we may be contemplating new resolutions. Yet the previous year’s concerns and goals do not simply vanish with the flip of a calendar. Perhaps...

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Company News
The Excellence at Work Podcast Welcomes SurePeople CEO Niko Drakoulis

Niko shares new, innovative approaches to empowering today’s leaders and their teams. SurePeople Founder and CEO, Niko Drakoulis, joins Brandon Hall Group COO, Rachel Cooke, on the Excellence at Work podcast to discuss how...

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In the Flow of Work
Life According to Amiable People

Prism Stories: Amiable Amir As part of an ongoing series, we shall intermittently surface stories through the lens of Prism®: Amir was known for his warm spirit and laid-back approach to life. Because of...

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In the Flow of Work
How to Guide Your Sleigh Tonight

Jingle Bell Boundaries In the midst of glowing and glittering lights, through the milieu of merriment, may lurk a foreboding dark lump of coal. It is a lump wrought by the stress and exhaustion...

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Company News
Jill Zimmerman, Distinguished Executive Leader and Chief People Officer, Joins SurePeople’s Executive Advisory Board

With more than 40 years of corporate global practitioner experience, Zimmerman possesses deep expertise across talent strategy, leadership development, coaching, succession, onboarding, team effectiveness, employee engagement, and organizational design and development. CHICAGO, IL –...

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Company News
SurePeople Announces Partnership With University of Florida Track and Field

Florida Gators coaches will leverage SurePeople’s award-winning platform – powered by the Prism® psychometric algorithm – to elevate communication, accelerate student-athlete development, and maximize individual and team performance. CHICAGO, IL – December 13, 2023 –...

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In the Flow of Work
The Merry Extrovert: Versatility & Voraciousness

Balancing in a Blizzard Those of us with highly energetic and sociable personalities may easily thrive during this time of year. Human connection and relationships are prevalent priorities around the holidays—and both are the...

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In the Flow of Work
Life According to Versatile People

Prism® Stories: Versatile Vikram As part of an ongoing series, we shall intermittently surface stories through the lens of Prism: Vikram loved life and people, and both seemed to love him back. His energy...

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In the Flow of Work
The Pitfalls of Powerful Personalities

From Me to We Powerful personality types are all around us, within our families, our social circles, and our teams at work. While each of these areas is equally subject to the impact of...

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In the Flow of Work
A Tale of Two Holidays: Greed & Gratitude

Gobbling up Gratitude It’s easy to feel overwhelmed by the circumstances surrounding us, as illustrated in this scene below from the sitcom The Good Place. Current economic conditions and the myriad implications thereof can certainly diminish...

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In the Flow of Work
Life According to Powerful People

Prism® Stories: Powerful Pamela As part of an ongoing series, we shall intermittently surface stories through the lens of Prism: Pamela’s days were filled with action and purposeful movement dedicated to the many projects...

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In the Flow of Work
In The Heat of the Limelight

Turn Up The Heat As the Texas Rangers find themselves on the grand stage of the World Series, the pressure cooker of high-stakes baseball mirrors the stress many of us encounter in our daily...

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In the Flow of Work
Robots at Work

The Hidden Luminescence in Obsolescence While concerns of artificial intelligence and its place in our workplaces remain prominent, notably evidenced by this year’s writer’s strike, a gradual osmosis may yield unexpectedly positive results, delineated here by the...

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In the Flow of Work
Ghostly Gatherings: The Eerie Echo of RTO

The Phantom of Flexibility The evening of ghouls and ghosts draws near, yet many of us are already held in the icy grasp of despair. A palpable dread hangs in the air, saturating unfortunate...

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In the Flow of Work
How to Build Better Teams

Make the Invisible Visible We’ve all experienced the challenge of working alongside someone who does everything differently than we do. If we’re organized, they’re chaotic. If we’re technical, they’re figurative. If we’re punctual, they’re...

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In the Flow of Work
Teamwork: The Missing Ingredient

Forming & Storming Teamwork isn’t something that just happens when a group of people gather to perform a task together. Various intricacies permeate team dynamics, many of which can be either helpful or harmful....

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In the Flow of Work
Hiring: Opposites Attract, But Like-Minded Last

The Right Fit How we integrate and interact with the people around us might largely depend on personality, both theirs and ours. This is true in personal relationships as well as professional. Despite the...

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Company News
SurePeople Announces Partnership With USA Diving

USA Diving coaches will leverage SurePeople’s award-winning platform – powered the Prism® psychometric algorithm – to elevate communication, accelerate athlete development, and maximize individual and team performance in advance of the 2024 Olympics in...

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Company News
Odgers Berndtson US and SurePeople Join Forces to Revolutionize Executive Onboarding With Artificial Intelligence (AI), Prism Psychometrics, and World-Class Content by Harvard

NEW YORK, September 26, 2023 (Newswire.com) Odgers Berndtson US and SurePeople are reinventing Executive Onboarding with the launch of a groundbreaking new program leveraging SurePeople’s award-winning platform, powered by the Prism® psychometric algorithm and Harvard...

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In the Flow of Work
Assimilation or Integration?

The Tetris of Onboarding Many organizations and leaders have varying perspectives and practices around team development and recruitment. While some allow for flexibility, congruous with the work-life balance desires of many workers today, others cater...

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In the Flow of Work
Apathy Consumes Productivity

Worth Over Work The word “productivity” sometimes invokes a sense of dread and menace. After all, how often is it uttered in flattering terms, connotative of praise? Usually, it’s invocative of eliciting more out...

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In the Flow of Work
The Bosses We Don’t Want

Villainy vs. Humanity The bosses we’ve seen depicted during childhood, those like Cosmo Spacely of The Jetsons, Mr. Slate of The Flintstones, Mr. Burns of The Simpsons, and so many others may all be caricatures of a...

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In the Flow of Work
Failing Up: Hierarchy Worship

The Race to Nowhere People-centric leadership is an idea often praised; its absence often felt. It’s an absence poignantly noticed when encountering an unnecessary hurdle while simply doing a job, when having to wait...

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Company News
SurePeople Announces Partnership With Siena College Men’s Basketball Program

SurePeople’s platform provides the coaching staff with real-time communication coaching tools, development solutions, and analytics to elevate team communication, accelerate athlete development and improve talent evaluation analysis. CHICAGO, IL – August 21, 2023 – SurePeople,...

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Company News
Mental Health & the Student Athlete Experience

Click here to read the thorough report on mental health and the student athlete experience. “Playing a sport in college, honestly, feels like playing fruit ninja with a butter knife. There are watermelons and...

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Company News
SurePeople Announces Partnership With Florida International University Baseball

SurePeople’s platform provides FIU baseball coaching staff with real-time communication coaching tools, development solutions and analytics to elevate team communication, accelerate athlete development and improve talent evaluation analysis. CHICAGO, IL – March 2, 2023 –...

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Company News
Baseball Winter Meetings Showcase How SurePeople is Helping MLB Teams Improve Coaching Effectiveness and Team Performance

MLB coaching staffs, players and front offices are using SurePeople’s real-time communication coaching tools, development solutions and analytics to elevate team communication, accelerate athlete development and improve talent evaluation analysis. CHICAGO, IL – February...

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Company News
SurePeople Announces Partnership With St. Joseph’s University

SurePeople’s platform provides the men’s basketball and the softball coaching staffs with real-time communication coaching tools, development solutions and analytics to elevate team communication, accelerate athlete development and improve talent evaluation analysis. CHICAGO, IL...

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Company News
MLB’s Texas Rangers Expand Partnership With SurePeople

SurePeople’s platform provides Rangers’ managers, coaches, and staff with real-time communication coaching tools and development solutions, and the talent acquisition team with advanced analytics and powerful, precision insights about prospective talent and their potential...

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Company News
SurePeople Announces Partnership With the University of Georgia Bulldogs

SurePeople’s platform provides Georgia coaching staff with real-time communication coaching tools, development solutions and analytics to elevate team communication, accelerate athlete development and improve talent evaluation analysis. CHICAGO, IL – February 6, 2023 – SurePeople,...

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In the Flow of Work
The Enemies of Psychological Safety

The Fall of Aristotle Though recent events like the Great Reshuffle helped emphasize the necessity of psychological safety, the concept has existed since the 1960s and saw a resurgence when researcher Amy Edmonson detailed...

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In the Flow of Work
Chasing Chaos

Summer Skill Series: Embracing Change What is Embracing Change? Change happens whether we like it or not, whether we resist it or welcome it. Fear of change doesn’t deter its arrival. Plan and strategize...

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In the Flow of Work
Dial Up Connection

Summer Skill Series: Relationship Building What is Relationship Building? From the commercialism of romantic tropes to the necessity of cohesiveness between work colleagues, our relationships and the quality thereof have often been a nuanced...

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In the Flow of Work
Let it Go

Summer Skill Series: Release Control What is Releasing Control? If our thoughts are exclusively devoted to things that we have to take care of, whether they be work issues or other errands that always...

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In the Flow of Work
The Feedback Factor

Summer Skill Series: Feedback What is Feedback? To develop ourselves and the people around us, we must turn to the pivotal—though sometimes overlooked—practice of feedback. We’ve all seen and perhaps even experienced the most...

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In the Flow of Work
Learning Patience

Summer Skill Series: Patience What is Patience? Take a deep breath and count to ten—we’ve all probably heard this ubiquitous bit of advice at some point. Despite seeming like an obvious call to action,...

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In the Flow of Work
Reading People

Summer Skill Series: Social Awareness What is Social Awareness? Social awareness is the ability to pick up on social cues and the moods of others. It’s a particular perceptiveness that allows us to read...

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In the Flow of Work
Be Appreciative

Summer Skill Series: Appreciation & Recognition What is Appreciation & Recognition? We all want to feel valued in some way or another. But instead of waiting for recognition to come to us, we should...

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In the Flow of Work
Being Aware of What Others Need

Summer Skill Series: Awareness of Others’ Needs What is Awareness of Others’ Needs? The “Golden Rule”—the age-old adage that we’ve all heard a thousand times over—insists that we should treat others as we would...

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In the Flow of Work
An Exercise of Compassion

Summer Skill Series: Compassion What is Compassion? We know that empathy is the exact opposite of apathy. If apathy is to not concern ourselves with the feelings of another, then empathy is to care...

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In the Flow of Work
Inclusion Heals Loneliness

The Dog Days of Summer Summer has typically been seen as a time for trips with family and outings with friends, demonstrated by various summertime ads about destination getaways and backyard barbecues. Yet over...

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In the Flow of Work
Psychometrics: Coaching & Leadership

Be a Coach, Become a Leader How well we lead and work with others tends to correlate with how well we get along with them. Teamwork is easy when the people we work with...

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In the Flow of Work
Choosing Happiness

The Flowers Along the Way With so much going on around us, it can seem hard to pause for a quick breather. But it’s in those intermittent pauses that we can discover moments of...

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In the Flow of Work
Does Technology Make Us Lonelier?

Artificial Companionship As a society, we’ve largely come to rely on our technology and devices to fill in for connectiveness and community. We assign human attributes like names to digital assistants or even vehicles....

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In the Flow of Work
The Stigma of Mental Health

To Face a Dragon The topic of mental health can sometimes feel like some dark entity, a seething dragon lurking within the shadowy caverns of our mind. To face it, some of us may...

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In the Flow of Work
The Power of “No”

Malfunction Junction Collaborative work is essential to most endeavors we undertake, whether we’re launching new products, helping patients, or winning championships. Collaboration helps us work smarter, come up with innovative ideas, and makes us...

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In the Flow of Work
Burnout & Productivity Paranoia

The Cure for Burnout We’ve seen in recent years that when people don’t feel valued or respected, they respond in various ways such as “quiet quitting” or “rage applying.” Many of us have even been there...

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In the Flow of Work
Adapting vs. Reacting

Our Unconscious Worlds Emotional intelligence is hard. It’s one thing to recognize and manage our own emotions. It’s another thing to understand the cause of those emotions. Where emotions come from, why they take...

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In the Flow of Work
Time ≠ Money

The False Equation of Time & Money We are challenged by stress every day. It might even be intensified by several factors ranging from inflation to general loneliness. Such stress makes personal moments of...

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In the Flow of Work
The Lasso Special

Midnight Poutine Think back to the last fun moment at work. Was the work itself fun? Did the fun come from interacting with colleagues? Though the ideas of fun and work are sometimes seen...

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In the Flow of Work
The Secret Benefit of Stress

The Fellowship of Turmoil Many of us are feeling the pinch of stress or its sinister sibling, anxiety. Economic and international pressures are far from ideal. Such uncertainty can be particularly daunting, especially if...

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In the Flow of Work
Emotions Shape Experiences

Emotions & The Shape of Reality For many of us, emotions shape our realities. They play a large role in our view of a particular person, place, or situation. If we were especially hungry...

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In the Flow of Work
Rise of the Machines | Part 2

Quiet Hiring & The Age of Automation Like so many things, the modern office is in a constant state of flux. So too must we be in flux, ready for imminent change around the...

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In the Flow of Work
Rise of the Machines | Part 1

Bears, Beets, Battlestar Galactica Fear of technology and its supposed imminent rise to prominence has long lingered in our collective consciousness. Though perhaps most famously displayed in Hollywood theatrics ranging from the explosive battles...

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In the Flow of Work
Optimism vs. Objective Awareness

Curb Your Enthusiasm There are times when it feels like everything is going our way. No matter what we do, success stacks atop success, filling us with joy, optimism, and hope. The euphoria spills...

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In the Flow of Work
The Correlation of Emotion and Inflation

What Kind of Egg Are You? Sometimes bad economic news tends to spill over the transom. From layoffs to inflation, troubling news can fully consume our background consciousness. With that uncertainty comes feelings of...

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In the Flow of Work
Profession vs. Identity

Imposters Among Us Who we are as individuals is a sometimes-complicated line of thought. For many of us, who we are depends on what we are. Our careers can often become the foundation of...

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In the Flow of Work
The Lonely Generation

In the Absence of Trust Though the importance of personal relationships is pronounced throughout society to the point of ad nauseam, many of us experience a dearth of meaningful connections. While the decline of...

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In the Flow of Work
Stability: Then vs. Now

Perchance to Dream Stability isn’t easy to come by, especially as economic pressures continue to rack our teams. It’s no secret that the bulk of our workforce, millennials and Generation Z, face particularly daunting...

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In the Flow of Work
Stability vs. Stagnation

Out with the Old It’s not uncommon to blur the distinction between “stable” and “stale.” We may think that stability brings with it a lack of excitement, perhaps even outright boredom. Indeed, even our...

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In the Flow of Work
Fearmongering vs. Fact-Checking

Stability vs. Anxiety Though pandemic concerns had ebbed by the start of the year, inflation writhes around us and a potential shadow of recession looms ahead, inspiring apprehension about coming days. Fear of the...

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In the Flow of Work
The Ergonomics of Relationships

Perception is Not Reality Amongst the persistence of balancing work and life routines exists the great challenge of balancing relationships. With work and life feeling more intertwined than ever before, the necessity to weigh...

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In the Flow of Work
Open (Virtual) Door Policy

Collaboration in Isolation We find ourselves simultaneously more connected yet disconnected than ever before. The open-door policies of old have become intensified. While we may not be able to casually wander over to someone’s...

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In the Flow of Work
Beyond the Cubicle, Part 2

I, Human It wasn’t too long ago that many were touting Meta’s “metaverse” as the solution for virtual offices. It was proposed as offering a Sims-like workplace of the future, an obvious answer to the distant-yet-connected...

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In the Flow of Work
Beyond the Cubicle, Part 1

Business Casual The new year brings with it a new age in the modern world of work. The rise of flexible work environments has many of us rethinking how we approach work. Numerous organizations...

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Company News
SurePeople Wins Three Gold Excellence in Technology Awards From Brandon Hall Group

CHICAGO, IL – December 27, 2022 – SurePeople, a technology innovator specializing in People Science, today announced that it has won three 2022 Gold Excellence in Technology awards from Brandon Hall Group in the categories of...

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In the Flow of Work
Santa vs. Scrooge

A Carol of Control & Productivity, Part 2 Festivity makes us merry, and happy people are usually healthy people. Reflecting on our own experiences, we probably know that the day flies by when we enjoy...

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In the Flow of Work
Work-Life Balance? Bah Humbug!

A Carol of Control & Productivity, Part 1 ‘Tis the season of jolly carols and twinkling lights. The mood of merriment is in full swing, our calendars marked by various events and get-togethers. We...

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In the Flow of Work
The Feedback Compass, Part 3

Brave New Shores Now is the time we begin to ponder what direction to steer our teams. For some, the past two years yielded a boost in productivity with the embrace of remote and hybrid workspaces....

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In the Flow of Work
The Feedback Compass, Part 2

Through the Forest Over the past few years, various companies like Adobe and General Electric have done away with the sometimes-dreaded blizzard of annual performance reviews, discussed here by leadership development service Lighthouse. The...

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Leadership
Power Skills to Maximize Healthcare Leader and Manager Effectiveness

Harnessing the Power of Emotional, Relational and Team Intelligence (ERTi) There’s growing recognition among leaders, researchers and educators that Emotional, Relational, and Team intelligence (“ERTi”) is critical to personal and professional success. In fact, many...

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In the Flow of Work
The Feedback Compass, Part 1

Roads Not Taken The end of the year is almost upon us. This is typically a time when we look back and take stock of the year’s accomplishments—or what we missed along the way....

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In the Flow of Work
Attitude of Gratitude

Perpetuating Merriment Gratitude and how we express it has always been important, and not just for those we express it to, but also for ourselves. By now, it’s well-known that expressing gratitude makes us...

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In the Flow of Work
Submerged Significance

20,000 Leagues of Personality, Part 3 Our channels of communication, the waters between us, can be a placid pond or a stormy sea. While we can carefully select our personal relationships, professional relationships aren’t...

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In the Flow of Work
The Lonesome Nautilus

20,000 Leagues of Personality, Part 2 It’s easy to feel detached, maybe even isolated in modern-day flexible workplaces. Communication channels perhaps seem muddled, not as buoyant as before. Worst still are the potentially submerged...

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In the Flow of Work
Pressure ( ♪ Pushing Down on Me ♫ )

20,000 Leagues of Personality, Part 1 The pressure is certainly pushing down on us, unrelenting with its menacing tides and the seemingly perpetual flotsam of inflation and the housing crisis. To help ourselves and our...

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In the Flow of Work
The Faces of Conflict

The Masks We Wear, Part 2 Blood boils, vision turning red. Or stomachs get queasy, nerves turning to mush. This is conflict and Gotham City, haunting ground of the Batman and similar mascots of...

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In the Flow of Work
The Shadow of Conflict

The Masks We Wear, Part 1 Gone is the glimmer of spring. Vanished is the tranquility of summer. Soon will come the festivity of winter. But first are the ghouls of October. Cut in...

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Learning & Development
Mood Contagion: 3 Strategies for Leaders

Introduction Emotional intelligence is carried through an organization “like electricity through wires,” wrote Daniel Goleman two decades ago in the Harvard Business Review. “To be more specific, the leader’s mood is quite literally contagious,...

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In the Flow of Work
Quiet Quitting vs. Quiet Firing

Chillingly Quiet, Part 3 A twilight of seasons is upon us, yet the concerns of this past summer aren’t yet far behind us. The worries of burnout continue to permeate many workplaces and teams,...

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In the Flow of Work
Quiet Quitting vs. Rise and Grind

Chillingly Quiet, Part 2 As summer departs, taking with it traditional sentiments of joy and vibrancy, so does autumn descend, heralding a presumed dearth of those delights. Yet all needn’t be lost, as fall...

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In the Flow of Work
Quiet Quitting vs. Listlessly Listening

Chillingly Quiet, Part 1 In recent months, an apparently eerie new trend has crept through the world of work. As if heralding the bite of the fall equinox, repeated in harsh tones by broadcasters,...

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In the Flow of Work
The Yield of “Yet”

Cultivating the Secret Garden Within, Part 3 “People don’t change,” goes the old saying. It might be more accurate to suggest that we can’t change someone else. Change, however, is indeed possible when we...

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Leadership
Mental Health & the Athlete Experience

Click here to read the thorough report on mental health and the athlete experience. “Stress-related illnesses are extremely common in professional sports, and they are becoming more so as the pressures on athletes increase”...

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In the Flow of Work
The Sharpest Tool in the Shed

Cultivating the Secret Garden Within, Part 2 “Not the sharpest tool in the shed.” This expression is as ubiquitous as any, yet it perhaps misses the mark. We aren’t necessarily born sharp, after all....

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In the Flow of Work
Old Dog, New Tricks

Cultivating the Secret Garden Within, Part 1 “You can’t teach an old dog new tricks.” This idiom depicting the struggle of self-growth has permeated society since the 1500s with its first mention in John...

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People Analytics
Getting to Root Cause: New, High-Impact Strategies for Reducing Burnout, Improving Resilience and Increasing Retention

SurePeople Briefing (August 2022) New data-driven approaches to reducing burnout, improving resilience and increasing retention are critical to reversing longstanding health workforce (“Healthforce”) challenges. Why? For one, the staffing crisis plaguing our nation’s hospitals...

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In the Flow of Work
Powerfully Quiet

The Silent Hero, Part 2 At the edge of words, perhaps disguised by practiced tone or chosen vocabulary, lurks the ever-present shadow of emotion. Whether we’re listening to colleagues or a conversation among friends,...

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In the Flow of Work
Quietly Powerful

The Silent Hero, Part 1 Voices waft into the air around us, expressing joys or sorrows. They tell of new information or sudden challenges. We listen without comment. No words are needed, after all....

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In the Flow of Work
Through the Looking Glass

A Sherlock of Others, Part 1 To succeed in both our professional and social worlds, we must play well with others. The need to expertly tread the multifaceted arena of human interactions is crucial...

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In the Flow of Work
Our Unspoken Dialogue

A Sherlock of Others, Part 2 Nonverbal expressions and cues are a telltale means of interpreting the impact of words or situations on others. Emphasis on the importance of gestures and expressions has prevailed...

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In the Flow of Work
The Ghost in the Machine

The Screens Between Us, Part 2 In today’s world of video calls and remote work, it can be difficult to remember how to navigate the intricacies of human interaction. This era of constant communication...

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In the Flow of Work
How Far We’ve Come…From One Another

The Screens Between Us, Part I From the advent of electricity to sliced bread and beyond, technology has evolved to make our lives more convenient. The Internet in particular has significantly changed the ease...

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In the Flow of Work
Win with Ease

Rolling With the Punches, Part 2 If battling against the odds, or even just facing off against a grueling challenge, it’s important to contemplate our strategy. What defines our success against hardship? Is it...

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In the Flow of Work
The Opportunity within Chaos

Rolling With the Punches, Part 1 Over the past couple years, we’ve all heard the buzzword “resilience.” The term has often been used in reference to healthcare and “essential” workers. Yet resilience applies to...

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In the Flow of Work
Do a Barrel Roll!

Highway From the Danger Zone, Part 2 Having spent the past weekend celebrating with loved ones, many of us are perhaps just now returning to our regular routines. Maybe we dove right back in—or we’re listlessly...

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In the Flow of Work
Never Leave Your Wingman

Highway From the Danger Zone, Part 1 Summer is in full swing, kids are out of school, and a season of celebration is upon us. From recent Father’s Day to upcoming Independence Day, we glide along...

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In the Flow of Work
Besieging Bastions of Antiquity

The Curious Case of Productivity The battle for employee productivity and retention has been waged since far before the Great Reshuffle. Eons ago, back in the early 2000s, retail giant Best Buy had endured...

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In the Flow of Work
Stop, Collaborate, and Listen

This is the Way…of Work Our workplaces have evolved more rapidly than we could ever have anticipated. Consequently, the way we work must also evolve. Whereas once we would have physically seen the colleagues...

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In the Flow of Work
The Strange Case of Dr. Local and Mr. Hybrid

The Hybrid Workscape Our organizations, our offices—our teams—are often made up of very diverse individuals. As delineated by the AAUW and reports from others such as the Pew Research Center, our workforce is now more diverse than...

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People Analytics
The Power of People Analytics

SurePeople’s EVP of Research and Data Science, Paul Tsagaroulis, discusses the importance of using people intelligence to assist leaders in optimizing their teams and transforming their organizations. Businesses rely on high-performing leaders and their...

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In the Flow of Work
Great Expectations

You Are the Magic 8 Ball The utterance of “That’s not my job” or its companion phrase, “That’s not in my job description” are inevitable. Perhaps we ourselves have muttered these very same words....

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In the Flow of Work
An Office of One

The Distributed Team Working in a team isn’t always easy. Oftentimes we may feel that we’re doing more than our fair share and dragging dead weight across the finish line. Such is the fear...

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In the Flow of Work
Perpetually Transform

Build Anew Change is never easy. It is difficult to accept and challenging to experience. But if recent times have taught us anything, it’s that versatility is not an option–it’s a need. The ability to...

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In the Flow of Work
The Winds of Change

Work with Life The spiraling storm of the Great Reshuffle still thunders across the world of work, forcing employees and employers alike to grasp onto the slippery concept of work-life balance. For instance, the restaurant industry...

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In the Flow of Work
The Perplexing Paradox of Happiness

Hunting for Happiness We might think of happiness as something to work towards, something achieved when we land that ideal job or move into that perfect house. Modern society has defined those as the...

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In the Flow of Work
Fear No Evil

Speak Up For What’s Right Numerous stories have bubbled into our peripheral for years, whispering of workplace fear—fear of retaliation, fear of job loss. It was a bleak warning to stay within the lines....

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In the Flow of Work
Revolving Doors Belie the Culture Within

Our Values are Our Culture In our modern world of work, the term “workplace culture” has become something of a buzz phrase, not entirely dissimilar to food marketers capitalizing on terms like “GMO/Antibiotic-free.” Behind...

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In the Flow of Work
Think Big—Your Life Depends on it!

Your Big Picture Think big! See the big picture! Pecking at our ability of foresight (or lack thereof) comes these expressions, accentuated by the dreaded interview question, “Where do you see yourself in five years?”...

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In the Flow of Work
Counting to Patience

From 0 to 10 Take a deep breath and count to ten. We’ve all heard this advice at one time or another. This isn’t a call to test our aptitude for counting small numbers,...

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In the Flow of Work
Trust Me! Facts & Fabrications

Liar Liar If we seek understanding of a subject or situation, where do we turn? What do we trust? The TV, the Internet—hearsay? Do we venture beyond biases (ours and those of others) to...

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In the Flow of Work
Expand Your Attention Span

Focus on Unfocusing Focusing on details might seem like nitpicking, but not doing so could prove disastrous for many activities—especially with tax season upon us. As the comic book villain, the Joker once remarked, “I’m...

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In the Flow of Work
The Melody of Assertiveness

Find Assertiveness Between Passivity and Aggression Following the tumultuous waves of the Great Resignation—or the “Great Reshuffle,” as it’s come to be known—many of us have challenged the idea of what is against what can be. Maybe...

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In the Flow of Work
Navigate Conflict with Assertiveness

Conflict is omnipresent and inevitable, lurking within the shadows of each corner along the road of life. It’s unavoidable even when we seek to avoid it. Whether with colleagues or family, in circles professional...

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In the Flow of Work
Simply Walk into Mordor

Our mountain of tasks won’t erode itself. But crossing that mountain might seem like an arduous quest, the mountain perpetually casting its dominating shadow over our steps, permeating our days with its sinister, unrelenting...

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In the Flow of Work
The High Ground

“What was I thinking?” This nagging question inevitably slices across our thoughts now and again. Did we buy that snazzy new car while our old car was just fine? Did we cheat on our...

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In the Flow of Work
The Marauder’s Map to Social Interactions 

Awkward situations are unavoidable. We’ve probably all been there—that first high school dance, where we’re not sure who to mingle with, or even how to mingle. Next thing we know, we’ve dragged ourselves to the distant...

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In the Flow of Work
Use the Force… of Intuition

Can we guess what’s going to happen next? How about when watching a romantic comedy? A Marvel superhero film? What about when we see someone eating a sandwich at the beach, with seagulls flying...

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In the Flow of Work
Cling to Control; Choke Creativity

“Control freak.” Perhaps we know someone who’s been called one. Perhaps we’ve been called one. If we are constantly stressed by tasks at work or thinking about errands at home, when do we rest?...

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In the Flow of Work
Welcome to the Jungle

Let’s take a moment to reflect on our professional and personal achievements over the past few years. While those years might have been extraordinarily challenging, are we still able to identify blossoming accomplishments made...

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In the Flow of Work
The Willow in the Winds

It’s easy to get stuck in our ways and firmly cling to our plans and ideas, but the currents of life don’t always go the way we imagine. Winds change, things happen, and our...

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In the Flow of Work
How to do? That is the question!

The new year is here and we’ve probably decided on a resolution to pursue for 2022. Wonderful! Maybe that resolution is to achieve a promotion or raise. Maybe it’s to finally fix that leaky...

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In the Flow of Work
Mind Over Money

We get out of bed in the morning, wash up, and maybe we grab breakfast before heading to work. Then we come back, do whatever chores or errands are required of us, and repeat...

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In the Flow of Work
Nurturing Through Feedback

Whether we look to the new year with eager anticipation or teeth-clenching apprehension was–and still is–up to us all individually. Our nerves might be frayed as we try to strategize for what may or may...

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In the Flow of Work
Don’t Finish Your Plate

We all have 24 hours in a day. So why does it sometimes seem like others are getting more accomplished than we are? We’re working, maybe parenting or trying to make time for friends–but...

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In the Flow of Work
Fear is the Mind-Killer

Many of us might be familiar with the notion that the only constant in life is change. Last year brought it with a resounding echo of that lesson, blasting us with drastic transformations from...

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In the Flow of Work
The Remedy to Loneliness

It isn’t a secret that last year brought with it a glaring focus on how lonely we as adults might really be. Quarantine and necessary distance forced some of us to take an entirely...

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In the Flow of Work
Holidays Lead to Stress. Stress Leads to the Dark Side.

The holidays invite waves of emotions, oftentimes conflicting. Now, as we emerge through the other side of a global pandemic we find ourselves navigating global shortages and spiking inflation as we prepare to celebrate....

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In the Flow of Work
Be Grateful to Others

You’ve done so much arduous work Staying past your scheduled out time, ruminating upon how best to approach the project when next you clock in, dedicating so much mental real estate to the tasks...

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In the Flow of Work
Think Fast; Take Action Faster

What does it mean to drive action? At its very core, the ability to drive action simply refers to one’s ability to take action. We may find ourselves unable to make a decision due...

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In the Flow of Work
Forward Toward Growth

We are in uncharted territory. As each of us strives to navigate significant turbulence and uncertainty, there is one constant that remains true: no one is an island unto themselves. The person you are...

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In the Flow of Work
Transformational Change

Change occurs as a process, not as an event. It’s often in uncertain times that we become aware that we’re in the midst of great change. Discomfort, unrest and feelings of uncertainty are the...

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In the Flow of Work
Prepare For The Next Week Ahead

Across the world right now, millions of people just like you are adjusting to new ways of life and work. In the midst of this historic moment, mindsets about self-preservation have gradually given way...

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In the Flow of Work
Make Time For Change

In the current global context, there’s never been a better time to challenge yourself to make a change you’ve been pining for. Sheltering in place doesn’t mean you have to stop progressing or put...

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In the Flow of Work
When Personal & Professional Worlds Collide

Our homes are no longer just a home. They’ve become our offices, movie theaters, gyms, restaurants, and coffee houses. In addition to being full-time employees during the workday, we’ve taken on responsibilities as daycare...

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In the Flow of Work
Make Your Own Moments

Don’t hold back. There’s not a day that goes by where inspiration doesn’t matter. Not a day where it’s not possible or doesn’t have meaning. There’s also not a moment that goes by when...

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In the Flow of Work
Stay Positive

The power of emotions plays a large part in our daily lives. Emotions can quickly push us into action, or just as quick, they can derail all of our efforts in a single moment....

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In the Flow of Work
Collaboration Means Taking a Community Mindset

Collaboration and community. These two ideals are interlinked much like the “chicken vs. egg” paradigm. The outcome of true collaboration is a sense of community. In turn, community can only be built through collaborative...

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In the Flow of Work
Compassion Requires Effort

Is there a difference between empathy and compassion? We know that empathy is the exact opposite of apathy. If apathy is to not concern ourselves with the feelings of another, then empathy is to...

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In the Flow of Work
Your Passion Is Your Talent

We often see people in terms of their talent. A professional athlete, a creative artist, a thought-provoking author, a proficient business professional. But what makes a person truly unique and stand out from their...

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In the Flow of Work
Your Hero’s Journey

When it comes to accepting new things into our lives, we may feel uncomfortable, anxious, and helpless. Uncertainty can take hold. However, not knowing what comes next, can be a great opportunity to challenge...

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In the Flow of Work
The Courage of Vulnerability

There are times when an act of vulnerability perfectly fits the moment. A wedding, a funeral, a long-awaited reunion, even a deeply meaningful apology are all considered socially acceptable places for showing openness. While...

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In the Flow of Work
What The World Needs Now

Emotions are complex. They rarely come one at a time and they often blend to create complexity. Like colors, they can be mixed and matched to create new—or separated further apart, identified by their...

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In the Flow of Work
The Roots of Anger

Where anger resides, trust has been broken and values have been breached. Where fear arises, safety and stability have seemingly disappeared. And when exhaustion takes hold, the pain of endurance has set in. Sometimes...

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In the Flow of Work
The Art of Stillness

Stress is the great equalizer. Even in calmer times, this condition of our daily lives can deplete energy levels, wreak havoc on our immune systems, and become a destructive force to our mental health....

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In the Flow of Work
Refrain from the Blame Game

Take responsibility. A simple yet elusive concept. Finger-pointing and insistence on blamelessness proliferate our modern society. “It wasn’t me–it was them!” is often seen more so than “It was me; I’m sorry.” Owning our...

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In the Flow of Work
Stay Focused On What’s Important

Keeping yourself focused on priorities that matter while working remotely is a challenge to be reckoned with. As we’ve adapted to the new ways of remote work, we’ve had time to experience the added...

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In the Flow of Work
The Power of Untapped Potential

Making education work can sometimes be difficult and is almost always an ongoing effort. However, lifelong learning and the continual search for knowledge is more than just a functional aspect of our professional lives....

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In the Flow of Work
Trust Takes Vulnerability

Trust develops in many ways. It can grow slowly over time, evolving out of consistency and met expectations. Inversely, trust can form in an instant, growing from a single response or act that creates...

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In the Flow of Work
How Beliefs Shape Our Perspective

Perhaps you’ve noticed, when it comes to judging new information objectively, people often interpret the same information in a wide array of variations. At times this seems like it can strengthen our collective approach...

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In the Flow of Work
Caution: Slippery Slopes Ahead!

Trust, that slippery thing that is difficult to build and yet so terribly easy to break. Today, our society is plagued by the conundrum of who to trust, what to trust, and where to...

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In the Flow of Work
How Our Masks Shape The World’s Perspective Of Us

We all wear one. Our masks are the protections we employ to keep ourselves safe from the outside world. They catch imperfections and filter out the unwanted while allowing others to come in a...

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In the Flow of Work
Why Your Attitude Matters To Others

Recently we began experiencing a massive disruption in the typical flow of work. For many, this meant sheltering in place and learning how remote work can be simultaneously fulfilling, and an incredible challenge. For...

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In the Flow of Work
How A Single Piece Can Connect It All

The promising new frontier of remote work has collided with the stark reality of an always-on lifestyle. Many are experiencing long hours, meetings that run one into the next, phone calls past “typical” working...

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In the Flow of Work
The Dangerous Effects of Cognitive Bias

The truth is that each one of us is biased. We look at the world through our own lens of experience. The needs, interests, values and beliefs that form our identities, may be what...

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In the Flow of Work
Learn How To Say No

For the most part, we as humans are naturally helpful and supportive of one another. We band together to solve complex problems, look out for one another, and go to great strides individually to...

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In the Flow of Work
The Positive Effects of Psychological Safety

When working from a distance, the challenge of collaboration can increase exponentially. Limited involvement, troublesome technology, and even varied work schedules can drive a wedge between teams. Even more, we’re starting to experience virtual...

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In the Flow of Work
With Great Power Comes Great Lumos!

What do Luke Skywalker, Harry Potter, Robin, and Spider-Man have in common? All of these renowned characters are the product of exceedingly impactful mentors. Everyone knows the ability of a hero to harness and...

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In the Flow of Work
Small Acts of Selflessness

Trust is the foundation of collaboration. Trust is also what allows teams to be honest about breakdowns or dysfunction. It allows us to express concern about looming problems, give feedback to higher-ups, and to...

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In the Flow of Work
Exercising Empathy

Empathy goes beyond simply offering a willing ear. It’s about sensing and imagining how others feel in a way that enables us to listen, demonstrate care and build meaningful relationships—all of which foster an...

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In the Flow of Work
Reframing “No” As “Yes”

It’s been said that if you fall down seven times, you should get back up eight. The meaning in this is that bona fide growth stems from How you handle a misstep, rather than...

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In the Flow of Work
Inquiry vs. Advocacy

How we communicate with one another is constantly evolving. Demographic changes, social changes, and technology innovations provide new challenges and opportunities for how, when, and what we communicate. You might be surprised to learn...

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In the Flow of Work
The Art of Asking

All too often, the approach we take towards relationships follows a predictable and routine pattern. Over years of learned behavior through successes and failures, we carve out our own unique style. In this, we...

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In the Flow of Work
The Impact of Personalization

There may be an unseen impact of working from home that many are unaware of. While office doors temporarily closed to keep us safe, our comfort with working together while remote, has increased. Within...

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In the Flow of Work
The Scales of Optimism

There are rarely absolutes when it comes to mindset. A positive outlook can contain doubts, while a negative outlook might still embrace trickle amounts of hope. In this way, the perspectives we take are...

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In the Flow of Work
The Art of Saying… That’s Fine.

We don’t always get our way, or what we want. This fact of life is summarized in dozens of different idioms from “you win some, you lose some” to “agree to disagree” and–the greatest...

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In the Flow of Work
Capturing Creativity

Creativity doesn’t just happen. It is not timebound and doesn’t come in an on-demand format. It’s hard fought-after and earned through painstaking hours, days, and weeks of preparation. In everyone you meet, there’s a...

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In the Flow of Work
The Practice of Forgiveness

Conflict is a way of life. It’s more common than not and oftentimes it’s left only partially resolved. In general, we’ve come to accept that not all issues are worth addressing, and so we’ve...

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In the Flow of Work
Aspirations vs. Expectations

When we’re left feeling like our world is unresolved, the effects on our emotional psyche can be destabilizing. Anxiety, stress, and despondency can quickly become all-consuming when we no longer see the outcomes that...

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In the Flow of Work
How Context Changes Us

Sitting aside a fire in a rustic cabin alongside a mountain lake elicits different emotions than strolling the busy sidewalks of Times Square. The impact an environment has on our attitudes, behaviors, and overall...

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In the Flow of Work
The Burnout Battle

There are 3 factors that most researchers agree, combine to create burnout. Emotional exhaustion, a feeling of reduced personal accomplishment, and a sense of depersonalization. Alarmingly, burnout is a growing condition that’s been fueled...

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In the Flow of Work
The Science of Gratitude

Some years seem to weigh more heavily on us than others. As we enter the holiday season, one-by-one reminders like this will begin to pop up, recounting the reasons to be thankful. While it’s...

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In the Flow of Work
Simplify Your Decision Making

Choice. A coveted luxury yet also a nettlesome nuisance. Regardless of the significance of the choices, battling between options can oftentimes bring about internal conflict. Do we order the salad or the steak? What’s...

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In the Flow of Work
Givers vs. Takers

Whether it’s through work or side interests, almost everybody has played a part in a team. In fact it’s part of our natural condition to come together in groups and function as one. It’s...

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In the Flow of Work
Expectations Shape Actions

Have you ever noticed how difficult it can be to change an opinion of yourself or others? As part of our mental process, our brains use a shortcut called Confirmation Bias to fast track...

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In the Flow of Work
The Fear of Missing Out

You might be surprised to learn that we’re twice as motivated by the feelings of loss than we are by the potential of gains. This means that we’re much more likely to react and...

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In the Flow of Work
The Reverence of Reflection

It’s rare that everything and everyone together slows pace, takes pause, and finds time for reflection in perfect syncopation. This time of year has become celebrated as the exception to that rule. The holidays...

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In the Flow of Work
Create Systems Instead of Goals

Goals don’t work. Shocking but true. In fact, according to Scott Adams, author of How to Fail at Everything and Still Win Big, “If you study people who succeed, you will find that most...

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In the Flow of Work
Emotional Intelligence (E-i)

Emotional intelligence (E-i) is all about being aware of and managing your own emotions. It means being able to identify the emotional states that you experience while understanding how those emotions—and the way that...

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In the Flow of Work
Relational Intelligence (R-i)

Relational intelligence (R-i) is best expressed as emotional intelligence turned outward and is best experienced when it’s shared between two people. R-i is defined as the ability to manage human interactions with authenticity, empathy,...

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In the Flow of Work
Team Intelligence (T-i)

Team intelligence (T-i) is Emotional Intelligence applied in a team setting. It is unique because teams come together to achieve a specific purpose through shared vision and goals. Because fulfilling that purpose relies on...

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In the Flow of Work
The Blundering Bridge of Digital Communication

The advent of digital communication has, for years, allowed us as a people to build bridges across vast distances between faraway family and friends. This digital bridge saw more travelers than ever before during...

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In the Flow of Work
Who Are You?

It’s not always apparent, but who we believe we are isn’t necessarily how others see us. We’re often so focused on the view we’ve created of ourselves that we overlook how we’ve built that...

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In the Flow of Work
Knowing What Your World is About

We all experience pressure. It naturally ebbs and flows throughout our day-to-day lives and manifests itself in moments of change. Stress affects us all differently and we approach it with varying degrees of concern....

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In the Flow of Work
The Importance of Thinking Different

For as similar as we are, it’s amazing how differently our minds work. It’s almost humorous how we can naturally shape diverse perspectives on the same subject when provided identical information. These small differences...

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In the Flow of Work
Decisions, Decisions, Decisions

Decisions come in all shapes and sizes. Sometimes they define great moments of our lives where we choose to go in one direction over another. Other times, a series of small choices become a...

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In the Flow of Work
The Emotions of Conflict

The power of emotion plays a large part in our daily lives. How we feel at a given moment can impact our ability to think, reason and act. Emotions in this way tend to...

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In the Flow of Work
Get Up And Get Going

For the most part, we move through the structure of our days ebbing and flowing with what needs attending. When the going is good we’re faced with small choices and only minor motivational challenges....

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In the Flow of Work
The Influence of Underlying Needs

When you think about personal success, what does it mean to you? Do you picture yourself with a promotion or with the ability to make a significant impact in the world? If success means...

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In the Flow of Work
Through The Eyes Of Another

Your Prism Portrait started your journey of introspection by allowing you to declare the most important aspects of yourself. In turn, you uncovered crucial information that allows you to think and reflect on who...

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In the Flow of Work
The Courage to Trust

Trust is the foundation of all healthy and productive relationships. In trusting relationships, people build upon each other’s ideas and successes. They listen as allies, not as adversaries. They find joy in being themselves...

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In the Flow of Work
A Force of Nature

You may be burned out, overworked, over-stressed, or just overwhelmed. But, you’re also not alone. A Harvard Business School survey determined that the majority of working professionals give more than 50 hours per week to their...

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In the Flow of Work
The Feedback Balancing Act

Teams are like organizational DNA, the basic building blocks of collaboration. But for teams to perform at their best, everyone involved has to work together to generate and sustain a sense of shared purpose,...

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In the Flow of Work
Mindset Matters

By nature, the world is filled with ups and downs. There are good days and there are bad just as there are wins and there are losses. The volatility of life remains the one...

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In the Flow of Work
Time Well Spent

Positive and long-lasting change doesn’t just happen. It takes focus and revisitation. It takes an optimistic attitude and a real understanding that hard things come before good things. Development and growth are always available...

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In the Flow of Work
Saying Yes to Difference

In a time when we’re progressively addressing division and bias more openly, there are still public and private moments that serve as a reminder that we might not be as far along as we’d...

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In the Flow of Work
The Power of Mood

The power of emotion plays a large part in our daily lives. How we feel at a given moment can impact our ability to think, reason and act. Emotions in this way tend to...

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In the Flow of Work
The Quandary of Decision Making

We may not always be in charge of our decisions as much as we’d think. Emotions play a critical role and often hijack the process without our knowledge. We can sometimes be too impulsive...

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In the Flow of Work
Make The Effort

Leadership encompasses four fundamental principles: vision, motivation, navigation, and organization. But what does that mean? Are you a leader? Are any of us leaders? Or…are we all leaders? Do we not all have visions...

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In the Flow of Work
Finding Your True Self

We’ve all been there at one time or another—stuck in uncertainty. It’s a scary place to be and can leave you feeling out of control, helpless, and even hopelessly burned down to the wick....

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In the Flow of Work
Mindful Awareness

You’re not perfect. To be fair, though, none of us are. Perfection shouldn’t be the goal, either. The quest towards perfection is always riddled with failure while the path towards better is always lined...

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In the Flow of Work
Affective Realism

The power of emotion plays a large part in our daily lives. How we feel at a given moment can impact our ability to think, reason and act. Emotions in this way tend to...

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In the Flow of Work
The Role of Empathy

When it comes to motivation, our relationships can have a huge impact on our self-drive. The closer a relationship is, the more potential it has to either propel us forward or hold us back....

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In the Flow of Work
Getting Attention vs. Paying Attention

Creativity is within everyone. Most of us have some talent or knack that’s uniquely us and definitively original. We pay it time and attention to cultivate and practice into a skill that brings personal...

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In the Flow of Work
Consistency vs. Perfection

It’s often engrained in us to approach goal achievement by “reaching for greatness”. Dream scenarios are the catalyst for moving us forward even when the going gets rough. However, it’s through consistent action where...

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In the Flow of Work
The Importance of Speaking Up

Have you ever been tongue-tied in a moment when it mattered most? Perhaps a situation suddenly presented itself where you felt like you could finally speak your mind or make a critical point, only...

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In the Flow of Work
The Courage to Be Creative

No matter the job you have, the role you play is to create opportunity for others. Everyone’s individual output takes place as one component of a larger process that’s meant to be beneficial for...

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In the Flow of Work
The Regenerative Reward of Renewal

There’s a thin line between how we think and how we feel. Our emotions are so closely tied to our thoughts that there’s often confusion about which led to which first. Over time, we...

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In the Flow of Work
How Change Affects Emotions

Change is ever-present. It’s always right around the corner, a few moments past having occurred, and currently in the midst of happening. While it’s widely discussed and often overly stated, there’s a reason why...

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In the Flow of Work
Debate Drives Better Decisions

It can happen in an instant. You’re talking with a teammate, and without really thinking, you comment on something you like or dislike. To your surprise, the person you’re speaking with has a strong...

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In the Flow of Work
Learning How Emotions Drive Delivery

When was the last time you felt a need to give someone feedback? Usually, the need arises when you experience a strong emotional response to another’s actions. A peer who surprises you with news...

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In the Flow of Work
Winners Believe in Dreams

Everyone loves an underdog. There’s something appealingly natural about cheering for the undying conviction and refusal to give in against the odds, that’s not just to defy the critics but to rise above the...

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In the Flow of Work
A Moment of Unity

Last week, athletes from around the world joined together in Tokyo Japan to wave their nations’ flags in representation of their home countries during the opening ceremonies of the 32nd Olympic Summer Games. For...

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In the Flow of Work
The Makings of: In The Flow of Work

Over the years, we at SurePeople have immersed ourselves in the exploration of the fields of psychology, leadership, communication, adult learning & development, human trait & behavioral theories, organizational development, data sciences, and others...

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In the Flow of Work
Lead With Inquiry

Have you ever found yourself listening to another and realize you’re not actually hearing what they’re saying? We’re all guilty of it at one time or another. We show up but are tuned out...

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In the Flow of Work
Tell Tantalizing Tales

How do we inspire others towards great moments, movements, and causes? How do leaders truly move people? Rallying communities towards greater ideals has become more and more ubiquitous. With services like GoFundMe and Kickstarter,...

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In the Flow of Work
Seek First To Understand

The “Golden Rule,” is the age-old adage that insists we should treat others as we ourselves would want to be treated in return. The principle is simple; we all wish to be treated fairly...

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In the Flow of Work
The Stories Behind

We are complex, multi-dimensional, and different from each other. We’re driven by a spectacular array of motivations and held back by a daunting amount of obstacles. As human beings, we’re spirited, autonomous, and unpredictable....

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In the Flow of Work
Prioritize Yourself

When it comes to time, we typically think about how little of it we have. Our duties and responsibilities often consume our day’s focus with little room left to break free of old routines....

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Company News
SP & HBP Partner to Deliver Prescriptive Learning for Leaders & Teams

CHICAGO — (BUSINESS WIRE) — SurePeople, an integrated talent management platform that utilizes people analytics to deliver next-gen leadership and team development solutions, today announced a partnership with Harvard Business Publishing that provides leaders...

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Talent Management
Is Coaching or Mentorship Right for Your Organization?

Coaching and mentorship programs are critical for professional growth and organizational development, research continues to show. Coaches and mentors are uniquely positioned to help employees, managers and executive leaders increase their effectiveness and impact....

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Talent Management
Talent Review Strategy 2.0

How to achieve a broader, deeper and unbiased view of the organizational talent pool for the Future of Healthcare.

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Leadership
What the Prism Psychometric Portraits of 2,500 Healthcare Leaders Tell Us

Leadership resides at all levels of the organization, whether in a formal title or not. As a result, we need to expand the box on our thinking about what capabilities all leaders need to...

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Leadership
Healthcare Leadership Levers for Reducing Burnout, Increasing Resilience

Executive Summary: Healthcare organizations and their leaders are facing a series of unprecedented crises and challenges. Some 50 percent of all physicians and nurses are experiencing symptoms of professional burnout, and turnover rates for...

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People Analytics
The Role of Prism Psychometrics in People Analytics

Leadership Development (Post Covid-19) U.S. companies spend a staggering $14 billion annually on leadership development, according to industry research analyst Josh Bersin. So what has this investment produced? Only 14% of CEOs say they...

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People Analytics
The Role of Prism Psychometrics in People Analytics

Redefining Talent Development This is the second in a series of articles about Prism psychometrics featuring top HR leaders and practitioners. To read Part 1, see The Role of Prism Psychometrics in People Analytics...

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People Analytics
The Role of Prism Psychometrics in People Analytics (An Introduction)

Business leaders, front-line managers and HR teams increasingly are leveraging psychometric data to measurably elevate individual, team and organizational performance. This is the first in a series of articles about the role of Prism...

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High-Performance Teams
Avoiding Team Dysfunction while Leading and Managing Remotely

Team dysfunction is costly, resulting in a 50-70 percent project failure rate. Devin Singh, Ph.D. — Professor, Executive Coach and SurePeople Certified Practitioner — shares three ways for leaders and managers to avoid team...

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High-Performance Teams
Teambuilding Strategies: The ERTi Advantage

Devin Singh, Ph.D. — Professor, Executive Coach and SurePeople Certified Practitioner — shares five practical strategies that draw on Emotional, Relational and Team intelligence (ERTi) for teambuilding in the new, dynamic work environment.    Team building and creating a sense...

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Leadership
The Leader’s Guide to Managing Burnout on Your Team

Many factors contribute to symptoms of burnout. Bill O’Brien PhD shares some important strategies for building trust with your team members and managing conversations about burnout.  Today, teams are under great pressure to innovate,...

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Learning & Development
Leveraging ERTi for Work and Life Success (Part 3)

Emotional, Relational and Team intelligence (ERTi) is a driver of personal and career success. Devin Singh, Ph.D. — Professor, Executive Coach and SurePeople Certified Practitioner — shares five foundational practices for increasing Team intelligence...

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Learning & Development
Leveraging ERTi for Work and Life Success (Part 2)

Emotional, Relational and Team intelligence (ERTi) is a driver of personal and career success. Devin Singh, Ph.D. — Professor, Executive Coach and SurePeople Certified Practitioner — shares three foundational practices for increasing Relational intelligence...

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Learning & Development
Leveraging ERTi for Work and Life Success

Emotional, Relational and Team intelligence (ERTi) is a driver of personal and career success. Devin Singh, Ph.D. — Professor, Executive Coach and SurePeople Certified Practitioner — shares two foundational practices for increasing Emotional intelligence...

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High-Performance Teams
Five Keys to Leading High-Performance Remote Teams

To optimize your remote team for performance, first understand where your people are at — physically and metaphorically. SurePeople Founder and CEO Niko Drakoulis shares five keys for engaging, aligning and leading remote teams....

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Self-Mastery
Q&A with James Lawrence, the Iron Cowboy

One of the world’s top ultra-endurance athletes – James Lawrence, the “Iron Cowboy” – sits down with SurePeople’s Andy Stankiewicz, EVP Marketing & Communications, to discuss leadership, mastering the mind and achieving life’s most...

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High-Performance Teams
How to Build Team Psychological Safety with Care Calls

Step away from crisis and towards your people. Bill O’Brien PhD shares five steps and key insights for team leaders. The Care Call is an activity designed to temporarily step away from managing a...

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Leadership
The Power of Leading with Empathy

Empathy requires skill. It is manifested in action. SurePeople Founder and CEO Niko Drakoulis reflects on the power of empathetic leadership and shares three essential skills for leading teams through challenging times.

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High-Performance Teams
6 Steps to Setting Team Goals for Work

Setting team goals for work is essential to achieving anything as a team. Here’s 6 steps to set your team on a course for greater success.

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Leadership
Why You Need ERTi to Succeed

To excel in your career, you'll need to develop not only emotional intelligence, but relational and team intelligence as well.

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Learning & Development
The Ultimate List of Soft Skills

Over 90% of executives rated soft skills as a critical priority. Here is a list of soft skills with quick tips to further develop them.

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Leadership
Meditation & Self-Reflection Time for Emotional Intelligence

Making time for meditation and self-reflection will aid you in your growth in mindfulness and, in turn, your emotional intelligence.

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Culture
People and Culture: Your Company’s Success Depends On It

“People are your most important asset.” It’s a cliche we know all too well. But is it something we truly make a priority?

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Company News
Sponsoring the Hispanic Federation’s 2018 Annual Gala

We had the honor of serving as a patron sponsor of the Hispanic Federation’s 2018 Annual Gala in New York City.

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Culture
5 Ways to Increase Trust and Employee Engagement

Some leaders may look to policy changes to address the problem—wear your jeans, bring your pets, bring in a foosball table for the lounge.

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Leadership
How to Maximize Your Relationships at Work

I learned the importance of building interpersonal relationships at work very early on in my career. Here are some effective ways to help you start.

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People Analytics
SurePeople Prism: An Evolution in Psychometrics

The Prism brings together a fragmented landscape of assessments, talent management, employee development, and much more.

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Leadership
10 Types of Leadership Skills You Need to Lead

The types of leadership skills needed today are less about what you’re doing, and more about who you’re being.

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